Scanlans

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61 reviews
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Customer Reviews about

Scanlans

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Anon A mous

1.00/5.00

"Racism & Harassment"

Racism & Harassment. Resident complaints made by British white people only, are actioned without evidence. If you don't fall under this tick box exercise, then you do not exist on the planet or have a valid opinion! Scanlans have subconscious bias, are emotive decisions motivated and unable to remain impartial with their flawed complaints process. Run a mile! Another company that adheres to the post office scandal and full of corruption.

18/04/2024

Shelagh Hollington

5.00/5.00

"Property Management "

We have found Susana Romao very helpful and knowledgeable of processing queries. Helpful in managing our expectations and giving us guidance in setting a realistic budget. In the past six years the property since the development she is the best manager we have had.

21/03/2024

James McCormack

5.00/5.00

"Over the years I've always found…"

Over the years I've always found Scanlans to be very helpful whenever I've had a query, and always provided me with updates on the property and any changes in legislation when needed. I couldn't recommend them highly enough.
A customer of theirs for 20 plus years
Jimmy

11/03/2024

Spamra Spamson

1.00/5.00

"Incompetent and expensive "

Scanlans is managing the building I have a flat in. They do a terrible job, unhelpful, unresponsive, and very little organisational transparency.
Never clear where your money is going or what services are actually being provided.
Chloe Kennedy is consistently unavailable and unsure of what is going on.

04/03/2024

Maddy D

5.00/5.00

"Helpful and quick to respond"

Mairead has been extremely helpful with assisting us with documents required to remortgage our flat. She has been very polite and friendly and quick to act when needed. Credit to the company!

22/11/2023

Stephen Heath

5.00/5.00

"A very professional service"

A very professional service . Having explained my problem ,my queries were dealt with quickly and comprehensively . The two people that I have dealt with, Steph Payne and Louise Phillips , were polite and knowledgeable . Thank you !

30/10/2023

Oskar Sawarski

5.00/5.00

"Nicola Hall"

Nicola is very fast to address any outstanding issues to ensure they get delt with immediately.

She responds very fast, the job gets completed as soon as possible. She never disappointed me and I know I can count on her. I highly recommend her service.

Thank youuu!

27/10/2023

kris wilkins

5.00/5.00

"Great professional block manager"

As an experienced contractor who has dealt with multiple management companies, Scanlans and Nicola have been a real pleasure to deal with.
Nicola will listen to professional advice and determine what is best for the block and situation. I am always happy to go out of my way to sort issues for Nicola and her blocks.
Would recommend Nicola and Scanlans to anyone looking for a new management company to take
over there management of a block!!

26/10/2023

Stacey

5.00/5.00

"Nicola Hall"

Nicola from Scanlans has been of most help to us over the last couple of months since taking on our property building from previous management company.

Everything we have asked her has been actioned, any correspondence needed she has has been kind and efficient.

We recently had a leak in our roof and this has been completed in a timely manner as actioned from her. Her responses are always on the day.

Always professional and so helpful.

We have had more actions from this company than ever before with the 2 previous.

Very grateful for them overseeing us and always there when we need them.

Thankyou Nicola and her team!

26/10/2023

Jennifer Dent

5.00/5.00

"We are most fortunate to have Susana…"

We are most fortunate to have Susana Romao as our contact at Scanlans. On 5th October ahead of our AGM she made time to undertake a site visit and more fully understand present concerns and problems on the development. She proved an excellent Chair at our AGM in both allowing people to raise points most important to them but keeping proper control of the meeting. In day to day matters we have found Susana to be most receptive and helpful - particularly when called upon to deal with one or two recent emergencies.

10/10/2023
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