Trailertrek Towbars
customer
"This company is very professional from…"
This company is very professional from start to finish. I filled my details in an online form and they came back to me with the best quote from five companies that I tried within 24 hours. The quote was for a detachable Swan neck towbar with dedicated Ellectrics for a Mercedes-Benz.
Their engineer arrived dead on time, and fitted the new towbar, he had to remove the rear bumper and this was done in a first class manner and then replaced on the Car once he had fitted the new towbar living no signs at all that he done any work at all. He then went on to program the car with the dedicated Ellectrics so that when connected to the caravan it would turn off the parking sensors but leave the reverse camera on to assist in manoeuvering, I was well impressed.
He opened a suitcase which had two rear lamps so that he could actually show me all the operations working perfectly brakes side lights , indicators, reverse light, et cetera. He then went through how to fit the detachable Swan Neck, And lock it in place, and how to remove it, he did this a couple of times to make sure that I understood, then he asked me to do it so that I was comfortable with the actions needed.
All in all, it was one of the best experiences of having anything fitted on the car.
Craig Philip
"Exceptional Service & Company"
From booking to fitting i cannot recommend Trailer Trek enough. Nice easy booking process with a time period provided the day before and a call from Grant on the day when on route. On arrival Grant was extremely polite and friendly and fitted my tow bar and electrics and then gave me a full demonstration and explanation on how to remove and use etc. Competitively priced and professional, don't hesitate to use them for your tow bar fitting. Thank you Trailer Trek.
Julie Fleming
"Wayne was really polite and helpful in…"
Wayne was really polite and helpful in advising me as to what towbar was best for me. The price was really competitive. On the day the job was completed on time. The fitter then took time to explain how it all worked and demonstrated this. He even explained and showed the fuses involved incase of any future issues. I was given practical advice. Really polite and helpful. I wouldnt hesitate to recommend.
Martin Hollyhomes
"I lost my deposit it’s a one star "
I paid my deposit on a 13 pin electric system to fitted to my car for Wednesday morning my car had to be recovered to the garage on Saturday because of oil pressure problems it was bank holiday on Monday so I waited till Tuesday morning to inform them of problems and not too cancel but re book and I’ve been told I have lost my deposit and need to pay another deposit to book again 🤬🤬
MR D SAMMUT
"Great all round service"
From initial enquiry to installation the service has been brilliant. Clear expert advice on what was possible and what best met my requirements. Fitting was at my home at my convenience with polite and knowledgeable staff. Couldn’t ask for more.
Mr. James Daintith
"Absolutely impeccable service 👏👏"
Trailer Trek have just fitted a removable tow hitch to my Land Rover Defender PHEV. Their engineer turned up on time, and conducted himself in a very friendly and professional manner. Upon completion, I was given a full demonstration of the removable hitch, and was left with full operating instructions. The design and quality of the hitch is exceptional, and it is virtually invisible when not in use.
Having contacted several tow bar specialists, Trailer Trek were excellent communicators and head and shoulders above their competitors.
Malcolm Pass
"Excellent Great Customer Service "
Contacted Trailer Trek for a quote to fit a Towbar and supply a Cycle Carrier for my Nissan Juke. Customer Service is excellent so I booked my Car in. Nick the Technician who fitted it for me was also excellent and great to deal with as he took the time to explain what was being done and carried out the work to a very High Standard. I would Strongly Recommend to use and purchase from Trailer Trek
John Richardson
"Quality Service, above and beyond."
I cannot speak highly enough regarding the service I have been provided with by Wayne and his team at Trailer Trek Coventry. In short, there was a problem with my car accepting the newly fitted towbar. Following extensive investigations by TT, and at additional cost to them, it was evident that the problem was with my newly acquired Landrover Discovery and not the towbar. The LR Dealer has now resolved the issue with the car.
It was a great comfort for me, having the continued support of Wayne and his team throughout this process, specifically given that the problem wasn’t related to their work.
Chris boot
"This company really gets the job done."
Trailertrek fitted a new wiring harness for 13 pin socket for me yesterday. I only spoke to them the day before, and the fitter arrived at 9am next day. I discovered a minor fault after he left, and another fitter arrived within 2 hours to fix it. Brilliant customer service, will use them again.
customer Mr John Bradbury
"finding Insurance"
I was impressed with the courtesey and respect I got while doing this, i hate this business but the staff made it easy, thank you.
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