"Absolutely fantastic service from…"

Absolutely fantastic service from start to finish Tim was extremely professional and helpful on the phone while providing my quotation even after passing my vigorous security checks :) then 4days later the engineer arrived at my home again a very well mannered and knowledgeable guy had my car apart and back together again in a couple of hours with a shiny new towbar while I kept him hydrated thank you for an awesome service I highly recommend this company and will definitely use them again if I change the car

"Great service"

Great service, fast, on time and very professional. really happy I choose this company. Highly recommend to anyone

"Really pleased with the hole thing…"

Really pleased with the hole thing from start to finish very professional and prompt service and extremely friendly fitters thank you would definitely use again 😀

"Superb service tow bar fitting"

Superb service at a competitive price. If you want a tow bar professionally fitted, use this business. Very happy with my detachable tow bar with OEM electrics. Fitting engineer was professional and did a great job. Many thanks Trailertrek!.
John

"Done a great job fast and reliable and …"

Done a great job fast and reliable and friendly great service would recommend trailertrek to everyone also good price many thanks would definitely use again

"Rude and unprofessional"

I am afraid I cannot recommend this company after enquiring for a quote, asking them to tell me what the cheapest option was to start then I would be happy to discuss if it was in my price range to be told ‘no I don’t think I will bother’ and be hung up on. Rude and unprofessional.

I would love to hear this recording, as I did not shout want and I actually said ‘see if I need to bother you with a load of questions’
Having worked in customer service for years I would not have a go at someone thank you - however I did not want to listen to a half hour spiel on it when I was very busy. I emailed for a quote expecting an email back - not to be called when working.

"Excellent service"

Excellent service
From the moment I spoke to them they were very knowledgeable and polite.
I was a bit of a novice and they explained everything clearly.
The fitter arrived on time and was excellent, polite and professional.
I will definitely recommend this company in the future.

"Excellent and speedy service replacing…"

Excellent and speedy service replacing the electric hook up socket on my BMW.

Genuine component part and fitted as per the tow bar - reliable and trustworthy way .

Big Thank you

Ps. Good cup of coffee whilst they did this !

"Amazing Service!!"

The level of service I received from this company far exceeded that of their competitors - I know, I've spoken with them all recently, all telling me what they can't do. It is a rare thing nowadays to deal with a company who are very polite, knowledgeable and efficient from start to finish. This is a business I will definitely be using from now on for all things tow bar related.

"Excellent service the guy who came out…"

Excellent service the guy who came out to me was very pleasant polite and friendly great job also showed me that it was all working would highly recommend this company thank you
Ian