Signature Car Specialists LTD

Transportation Access and Assistance
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61 reviews
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Signature Car Specialists LTD

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Liv Coates

5.00/5.00

"Ford Ranger. Highly recommend SCS."

Bought a ford ranger from scs recently. Previous vehicles I'd viewed were below advertised condition and Adam in sales assured me theirs was worth the 5 hr return trip to view.
I wasn't disappointed and bought the vehicle.
There were outstanding ford recalls which he put right before collection, then on returning home I found an issue with a wheel cap and the load bed lock key. He promptly sent me brand new parts to resolve.
Adam and his team come highly recommended as I judge businesses on sorting issues and I'm VERY particular about things.
Check them out. 100% happy.

25/11/2024

H Y

1.00/5.00

"Bought a BMW X5 from here and was very…"

Bought a BMW X5 from here and was very happy at first, now when i say AT FIRST, i really do mean it because very shortly after purchasing the vehicle it started squeaking (the following Morning)..a fully RAC Approved vehicle squeaking? How could that be possible. They collected the car and had to change the break pads, i then had the car back in my possession's and within a couple of weeks i was driving and suddenly the rear suspension dropped completely leaving the car to just bounce uncontrollably, now i have a 1 year old baby in the car with me at all times, we are always up and down the motorway, Thankfully i was not on the motorway at this time going 70mph or this would of most likely been a ‘Death caused by faulty car’ complaint. Anyway..I expressed my concerns with the company and the suspension got fixed after a certain amount of time, i was promised and reassured that this will NEVER happen again and its very rare, cut to about 3 weeks later and surprise surprise it happens AGAIN. Of course i was completely shocked by this as i was promised this wouldn't happen again, they took about 4 weeks to sort out a date for the car to be taken into the garage (Leaving me with no vehicle at all during this time not even a courtesy car), changing my appointment many times messing me around, i then had to arrange a pick-up truck myself to take the car to them, this was never reimbursed by the way, and the. they fixed the car within afew days, i had to also pay for a friend to drive me to the place to collect my car (more expenses on my head). I didn’t get nowhere near enough empathy Shown to me even though the issues were clearly their fault. There is a no refund policy and they are very unhelpful so now I am stuck with a car that who knows when the next issue will occur causing obvious anxiousness when driving.
Do yourselves a favour and never purchase a vehicle from this company. Or you will learn the hard way, just as I did.

03/11/2024

Yazid Issa

1.00/5.00

"AVOID "

AVOID ! WARNING ! ⚠️

They claim all there vehicles are RAC Approved and road worthy, All the BMW cars they have from over 80,000 have had nothing done to them which means you will have to repair at some point, THATS UNDERSTANDABLE AND EXCEPT-ABLE HOWEVER to have my car in the repair center 3 days later for a front new tyre is not what you expect on a £16,500 car, there was no screen wash, the car was not clean when dropped off and a chillie Doritos empty packet was in the cup holder and the car smelt of cigarettes, Very unprofessional service and very rude staff.

Please avoid

16/09/2024

Jay

5.00/5.00

"Top Class 5* rating"

Purchased a vehicle on 24th July 2024 from this top class vehicle dealership. I was welcomed by a colleague called Aby - really professional, friendly and provided me with all the information I needed for the vehicle I was interested in. I would highly recommend this dealership to everyone. I won't go anywhere else now I know this dealership exists. Well worth the 3 hour drive. Felt like I was at the main dealers purchasing a vehicle. Upon purchasing of the vehicle I was provided with a 'goody bag' which had all genuine BMW extras umbrella, bmw cup holders, BMW pens and more. Treated me like a 5* star customer. Thank you Aby and I will be definitely be back for my next purchase. This company should highly value Aby and the service he provides to customers. Was no pushing the sale and gave me all the time I needed to inspect the vehicle without trouble. Even provided me with 2 brand new tyres for my vehicle upon request. I had full reassurance purchasing from this dealership. Do not hesitate to visit this dealers. Well worth it!!! I will be back!!

10/09/2024

Edin

1.00/5.00

"Dodgy dealer! Recommendation: AVOID!"

Dodgy dealer, even tried to blackmail me upon (paid) receipt of the car!

All sweetness, until we discovered a major, non-advertised and never mentioned huge scratch all over the rear windscreen. At that point, and given that we arranged a pick up on arrival by airplane, the so-called dealer tried to blackmail us into not complaining! However, by then we already paid and got the papers.

Within days, the car showed a serious oil leak. Following the RAC warranty procedure, I took it to Audi who discovered that whoever did the service incompetently used two washers instead of one. Also, despite the car being advertised as fully and newly serviced, they discovered that the brake fluid hadn't been changed.

RAC refused responsibility and blamed it on the dealer. The so-called dealer claims that they should have been contacted (not RAC procedure at all) and denies any responsibility, as usual. They even laughably threatened to sue for giving them bad, factual marks in an invitational RAC survey! Hence, I doubt that even most of the reviews here are real and not left under threat of supposedly legal action.

Either way, there is zero trust here, they have broken it every single time. Based on our personal experience, there is only one recommendation we can give: AVOID AT ALL COST!

06/09/2024

leon murphy

5.00/5.00

"Had bad experience with other car…"

Had bad experience with other car dealers in past. (this always makes you apprehensive when buying secondhand cars). But these guys really do go above and beyond to help people with any concerns when buying from signature car specialist even when you're on edge. Thank you for your continued support.

29/08/2024

Dominik Bitner

5.00/5.00

"Excellent Customer Service "

Bought a car off SCS about six months ago. Amazing service and hassle free transaction. Really pleasant staff and seamless sale.
Will definitely recommend and use these guys again!

22/08/2024

Karen Tibbs

5.00/5.00

"Sammy at signature cars is fantastic…"

Sammy at signature cars is fantastic and sorted everything ,she goes above abd beyond ,I had a nasty car accident in previous car needed new car she kindly did all paper wk deluevery tomorrow, I can't recommend her enough really awesome ,so you want peace of mind warranty delivery and good service GO HERE WONT DISAPPOINT

19/08/2024

graham g

5.00/5.00

"A massive thank you to SCS"

I want to say a massive thank you to Signature Car Specialists! Buying a used car can be a minefield but the guys at SCS made it easy by being great at what they do. After looking round at several cars It was refreshing to deal with people that are honest and reliable. I love my new car and had a very good experience with SCS both during and after the sale. I can whole heatedly recommend them as great people to buy from 10/10 from me!

06/06/2024

Ruby McNulty

5.00/5.00

"Picked up Bmw x5 from the owner today…"

Picked up Bmw x5 from the owner today really helpful very easy process from start to finish definitely buy again

01/06/2024
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