"3rd year running we have had had our…"

3rd year running we have had had our tree from these folk. Tree and service as excellent as previous years. Back next year Merry Christmas guys

"What a horrible experience!"

What a horrible experience!! Tree has fallen apart after one week! Tried to contact customer service and the CEO replied with the most horrible threatening response! Offered me a free candle for compensation and that was it! My son’s first Christmas and he has a dead tree! Never ever order from them!

"paid for fraser fir received spruce like"

Ordered Fraser Fir received spruce like tree. Had fraser firs for years so knew what to expect and unfortunately we did not receive what we paid almost £100 for. Instead received £30 worth common Christmas tree. Most annoying part is that person in their customer service treated me like an idiot who doesn't know what he is talking about.

"Fabulous Christmas Tree"

I received our tree today by courier, and I'm extremely happy with quality of the tree. It's exactly as descibed and fits perfectly into the stand which was also supplied by this company. I would whole heartedly recommend this company

"Shocking experience - DO NOT TRUST."

This company sent us a horrible living tree, in a pot and soil with no branches at the top, I cannot do much with! They admitted sending us the incorrect tree and now they have sold out! I have a young child in the house and we have not been able to decorate. Customer service is unbelievably shocking and slow. They have ruined Christmas for us so far and aren't doing much to fix their mistake. I've had no tree exchange and no refund. Do not trust this company. Christmas is always such a special time for us especially now with a young son, if you want unreliable service use this company.

It is like the cannot be bothered to fix this. Stolen money from us.

"Great service we love the tree"

Great service we love the tree. Will definitely be ordering again next year.

The team answered any queries we had promptly.

Thanks can't wait for next year's tree 😀

"Received my Christmas tree today"

Received my Christmas tree today, excellent service, extremely good value for money, customer service excellent would recommend I have to say it’s the best Christmas tree I have purchased for years.

"Excellent first class quality"

Excellent first class quality. Would recommend anyone to use them, you won't be disappointed.

"Had my wonderful tree delivered today"

Had my wonderful tree delivered today. Great quality as usual. Excellent service. Highly recommend.

"Returning Customer"

We've used Croft & Cole for the last couple of years - we've placed another order this year as our tree last year was beautiful. Friendly customer service and great communication.