"We've been customers of Northern energy…"

We've been customers of Northern energy for just under 2 years and they’ve been fantastic to deal with - very helpful with managing payments and arranging fuel very quickly, would highly recommend!

"Cowboys--AVOID"

these have got to be the biggest bunch of cowboys i have ever dealt with. They wont honor any contract, their salesman or their accountant staff are liars (or both) They tried to stitch me up for 80ppl when it was only at 54p I know others that just paid the 80p, When i questioned the 80ppl they came to empty the tank (unsuccessfully) They have threatened me! The list goes on. You decide..

"Absolutely thrilled with our service so…"

Absolutely thrilled with our service so far. We have just recently switched from one of the 'big' suppliers who let us down terribly and left us with no gas during the cold snap. From the very first phone call with Northern it has been a faultless stress-free experience. We have spoken with a lovey lady who has worked for the company 27 years (a far cry from the teenagers in the call center at said 'big' company who didn't give two hoots) and we have had direct communication over the phone with Steve the owner - both fantastically helpful. Switch was seamless and within two weeks we have received gas. Very happy.

"Delivery Issue Northern Energy"

I ordered some LPG on the 15th December. I have had to chase by phone multiple times and finally got a delivery date of the 28th December. We have a small tank and we are in real danger of running out of gas before the delivery date. NE are aware of that even though we are on the winter priority list this is the best they can do. There must be a lot of people in the same situation as me as I'm assuming anyone who ordered after me is still waiting as well..!

Really disappointing experience as I have been a customer with them for over 3 years.

"Excellent service"

I received my delivery the day after I placed my order,
the driver was very pleasant and helpful.

"Easy to order and good rates"

Easy to order and good rates. Hassle free and came in good time too.

"Excellent service"

I participate in the company's automated delivery / top up service. The service is excellent. I never need worry about running out of fuel as Northern Energy always seem to anticipate my requirements well before the fuel gets too low without me having to go through the hassle of organising a delivery. I also appreciate the total package with the inclusive emergency boiler repair cover - real peace of mind in winter!!
I would also add that the delivery drivers are unfailingly helpful, courteous and considerate of my neighbours.

"Such a supportive company"

Such a supportive company, so helpful and kind and giving me good advice about oil purchases and about my oil tank

"no loyalty …"

after around 15 years of buying LPG and Heating Oil exclusively from Northern Energy we closed our account for a number of reasons; In spite of a very good payment record, the only reaction was to block our account on line; No concern as to why we were leaving;

"Excellent company always delivers"

Excellent company always delivers, excellent drivers very polite, we have dealt with them for years with no problems, top marks.