"A very efficient and punctual viewing"

A very efficient and punctual viewing. Professional service all round

"AUN WAS BRILLIANT!"

Aun was very helpful throughout our 1-ywar tenancy with Thornley Groves. Great experience.

"Imogen Windsor at Sale branch has…"

Imogen Windsor at Sale branch has helped tremendously with our letting experience. Re-letting has gone very smoothly and efficiently. We have had a problem with a leak from from another apartment and Imogen has liaised with them and kept us updated with progress.

"Knowledgeable and efficient "

Went to view property and Kelly was so helpful and friendly. She was knowledgeable about the area and was able to answer any questions I had.

"Thornley Groves Manchester it's the…worst Estate agent ever!"

Thornley Groves Manchester it's the worst estate agent ever!
I've been looking to have a viewing of a property and when finally I had a confirmed appointment, the agent Mia Drury, who send me an email with the confirmation, didn't come.
After talking with her colleague, the viewing was never confirmed by the tenants and she never inform me these.
How can you trust in an agency who excuse themselves saying nothing was confirmed, when I have the confirmation in an email...

"Imogen Windsor from Altrincham office…"

Imogen Windsor from Altrincham office is wonderful staff . Very nice . Very good service.

"They always so helpful"

They always so helpful! If have any urgency problems at the property. The Property manager Imogen She is so competent and fast to solve any issues. I'm at the property for more than 4 years now and they never let me down. A big thanks for all the team at Thornley Groves 👏

"No one responding "

I had rent a one flat studio, but the washing machine is not working, so I sent email to notice them, the engineer is quick enough to investigate, and the engineer said it needed to be replaced, so I email the manager again to notice her need to replace and chase her about when will the washing machine be replace, unfortunately they never reply my email again when I chased, it already been a month. I am afraid that until l move out the washing machine still not been replaced and still no responding. This really not a good service that no responding, if they don’t have the date they even could respond my email by what reason still not process ect.

"Awful experience with the Monton…"

Awful experience with the Monton branchs property management team.

was high hopes after a positive experience with the lettings team with getting moved in but all went downhill after we got the keys.

disorganised property manager who had shocking communication and utterly rude. ignored with issues raised on the inspection. then once the notice was handed in the communication within the team was appalling and even management was no help. would never use or recommend this branch again

"Emma Slabbert and Donte Campbell"

Emma Slabbert and Donte Campbell at the Altrincham branch were both very helpful, pleasant to talk to and professional. It's staff like Emma and Donte that make a business and are a credit to Thornley Groves!

Thank you both for helping me with my tenancy renewal!