"Complete scam"

Paid for expedited passport company took my money and ran. Received “fake” customer service emails where the responses were automated and every phone line unavailable. Essentially this company takes your information, money and runs. At some point they may have been legit but no longer are. I would NOT recommend this service.

"good service."

good service.

"Worth every penny"

Worth every penny! I booked a trip a couple of weeks out and realized that my passport was expired. It's a long drive to the passport expediting office from where I live and I would have had to miss a whole day of work, plus gas and time to deal with an express renewal. I filled out the forms, triple-checked them, and walked through the process with an agent on the phone, then sent my documents out via Fedex. I got email notification during each step of the process, and my new passport arrived at my house five days later, with plenty of time to spare before my departure. Great service!

"This company is a scam and is preying on children's private information"

This company is a scam and potentially identity theft!
And even worse they are preying on children and frudalently gathering their personal information and then trying to charge the parents 75 to delete it. These people should be in jail. I'm so incredibly worried my children's information has been severely compromised. Please please please don't fill this in. After they charge you there is no way to get all the info back, you are charged and it goes nowhere. We have called the credit card company and alerted them this is passport fraud and possibly identity theft...the credit card company cancelled the transaction...but the damage is done. I realize even if they say they have deleted the info (which they haven't because I can't get ahold of them) it is still out there because data is never really gone in cases like this...please learn from others mistakes here.

"You are wright"

You are wright, it is another compagny www.passportexpress..org my apologies. I think all Canadiens are talking about the same compagny.

"Not a government site"

Not a government site
There is little indication up front that they are not an official government site or that they are just a processing service.They appeared very similar to the Canadian passport site layout so it was not immediately clear what was going on. They took billing information up front and charged immediately before I could discover I was mislead. I have been unable to get through via phone for hours now to cancel the transaction.

"Is personal data safely removed after cancellation"

Like others i also had to pay 75 dollars to cancel once i realized that it is not the gov
site.

Now i am concerning about my personal information. they are charging 75 dollars of cancellation fee to remove personal data safely.

Is it trustable? Are they really safely remove personal data?

"Charged me $217 to fill out a form I…"

Charged me $217 to fill out a form I can get for free from the government, then didn't even submit it! Form had no instructions like the government form does, and never kept me apprised of the progress! After two months of nothing happening, I filled out my passport application at the passport office and cancelled my application with express passport (express - really???). Cancellation fee - $125! $125!!!
Stay away.

"75$ to fill out a form"

Like others, I was scammed. I thought I was legitimately filling out information on the proper government website. The site is unclear, and I did not look as carefully as I should have as I was hastily trying to get this task done. In the end, I am the one who made the mistake to not read the fine print, but I am very upset that not 1 minute after I filled it out, did I realize and called to change it and they still felt happy to take my $75. It feel very tricky, as I had typed in passport renewal form Canada and this site came up. I assumed it was an express way to get your passport done through the government, not a third party company charging you to fill out a form. Anyways, I do not reccommend this company, there is no need to take such a large sum of money from people who never intended to use their service. I assume this is set up this way for them to make quick cash. They need to make their website more clear.

"DO NOT USE"

DO NOT USE! Either do the application on government website or go into government office. This is a scam. No need at all for this process. Even if you are in a rush get it expedited through your local government office. Again DO NOT USE this website for passport application! I had not read the terms clearly and assumed that my actual passport fees were included in the amount that I had paid. Unfortunately people like this exist in this world and love to steal money from people! DO NOT USE! Any good review must have been made by the company itself!