"Great Service"

I rent many vehicles, and first time with East Coast Car Rentals. Great service and great car. will use again.

"Don't go past East Coast for car rentals"

From their updated app with the clearest instructions I have ever received, to the driver who happened to pick us up and drop us off at the airport after handing back the car, the whole experience was seamless, professional and easy to navigate. Well done, East Coast!

"Great prompt service"

Great prompt service, pick up shuttle driver was very helpful and informative.
After hours drop off was great for early flight.

"The staff at the Marcoola branch were…"

The staff at the Marcoola branch were excellent. I had made a reservation via website and no issues when I went into collect car. They also put in two car seats that I had forgotten to book. That was appreciated.
The car was great too! Easy to drive.

"A very well run organisation"

A very well run organisation. Good selection of vehicles.easy online booking process. Speedy pick up and drop off. Just as it should be . Thank you

"GREAT TEAM AND GREAT VALUE"

I have used ECCR several times. Adelaide branch are very helpful. The pickup is prompt and its 3 minutes to the depot. The drivers are friendly and informative. The cars are spotless and I requested the same model the following week- which they did for me. Great value too.

"service provided at collection was very…"

service provided at collection was very good. The courtesy drivers were also very good.
the car was clean and readily available.
two issues.
1. very difficult to locate the pick up point as the car is a few kilometers off site (as is the office). telephone calls were not much help, but another company told us we were in the right location for pick up.
2. we paid additional insurance through booking.com (as we have with previous other car rental companies), however, East Coast rentals wanted us to make a payment through them (even though we had already paid the extra). there amount was more than the car rental. I declined and noted any damage was a $4000 excess and I had to pay $1000 deposit on my card. They said any accidents, i would be liable for the above and have to contact booking .com if I needed to make a claim. We could have used a different car rental company and would not have had this hassle.

"Good renting car"

I did not had issues renting from this company. The only a bit negative was I don’t think MG are good cars and they have lots of them in their fleet. Also there was a leather saloon (or similar) and in Melbourne it was 30+ degrees so my t-shirt was constantly wet. But still, great service, the car was not perfect but was good.

"Very easy to deal with"

Very easy to deal with. Great value for money.

"10/10"

We’ve just completed our car hire. How refreshing it has been to use a car hire company that takes pride in its work and provides excellent customer service. Every single person we came into contact with at your company was lovely and went out of their way for us, from the drivers to and from the airport, to the people at the car hire shop. I can say for sure I will be coming to you directly next time I need to hire a car in Australia. Keep up the fantastic work.