"All lovely holidaywent to plan on our holiday"

All went to plan on our holiday, car was exactly what we booked and staff were very helpful and friendly, will use again on next visit to Tassie

"Exceptional Service"

What a great experience from East Coast Car Rentals. We would definitely use them again. Firstly, the welcome was warm and friendly. Secondly, our travel agent had completely ballsed up our booking and booked it for next year, so when we arrived we have no car waiting for us. The team were patient and supportive whilst we spend hours on the phone to our travel agent and car rental broker and did everything they could to try and help us. Eventually, we found a solution and Eastcoast found us a car. The car was in excellent order, we had no issues with any paperwork or process and when we returned the car, we were directly invited into a shuttle bus and transported back to the airport.

The whole process was a delight, the staff were warm and friendly and everything was simple and clear.

"Hired a car in January 2025 "

Hired a car in January 2025 - easy pick up without normal delay - transfer from and to airport great. When we dropped off car they said stay in and took us straight to airport in the hire car. Staff efficient, car clean and photos taken and sent prior to leaving yard. Highly recommend

"Great customer experience "

Booked through an agent for thsi hire but east coast were the guys we got the car from. Super friendly people to deal with on pick up. When I returned the car (polestar electric) it was on 87% full. The lady was pleasantly amused and said they don’t mind you bringing it back with less than half( the company we booked thru had 80% as the minimum). We had a good chat while she looked over the car, and I went to wait for our shuttle back to the airport. Another agent came out to give me a $30 refund on account of the electricity I had put back in the car. A really nice offer. They also got another staff member to drop us back to the terminal in one of their rentals, as the bus had just left and wouldn’t be back for 8-10 minutes or so. Another friendly guy to deal with on the way back. All in all, they were brilliant to deal with and would 100% use them again.

"Very good price and pleasant…"

Very good price and pleasant experience, no complaints. The pick-up and drop-off process was quick and straightforward. I would definitely return to East Coast Car Rentals and recommend to others.

"Fast pickup and check in, Great service and value"

Both pickup from and to the airport was fast and check in and out very efficient. All the staff were fantastic, in particular the driver Kathy.

"Friendly and helpful people at East…"

Friendly and helpful people at East Coast Car Rentals. Exactly the car that I asked. Was ready when I arrived. Clean and without any issues. The same friendly service when I returned the car after a week.

"Good cars, good price "

We used East Coast car rental in both Adelaide and Melbourne. For both places, two important factors determined our choice - location and price. For Adelaide, we wanted somewhere close to the Adelaide Parkland Terminal as we were on the Great Southern and then catching The Overland. In Melbourne I wanted a city pick up and drop off at the airport. It ended up being perfect. Cars were less than two years old both times.

"The customer service"

The customer service.
They were able to find me car the day I needed it. Life-savers. They were patient even though I was a little flustered at how to go about booking face to face. Recommend to all.

"Only gave one star as rental car was…"

Only gave one star as rental car was cancelled as we flew into Hobart. Left us with an expensive Uber as an option and now carless. Complete disregard for customer .