"Date on car seats are missing"

The pick-up and return to the airport was quick and efficient. The check-in took some time. First they couldnt find the right booking and then they had fforgotten the carseats for the children. The date on the car seats installed was removed so you couldt see how old the car seats were. According to the manufacturer they are not allowed to be more than 8 years and he only way to tell is the date on the seats. This is not very safe for parents.

Great value and good cars. Booked through the entertainment book and got a good discount there.

"The easy pickUP & dropOFF "

Each time easy to pickUP & dropOFF.
Easy to check IN with passport & drivers licence in advance.
I rented 3 times in January 2025.
In Melbourne 2x & in Launceston (Tasmania).
I took full insuranse. 0$ excess.

"Excellent service !"

Excellent service !! From the moment l was picked up from the airport ( l clearly couldn’t follow instructions to pickup point and got lost ) however the pickup driver rang called me and kindly guided me to the correct pick up point . Thank you !
The girls in reception were amazing and so friendly both on pick up and drop off , car was great and such competitive prices.
Thoroughly recommend and I’ll be back 😊

"Great experience"

Great experience. Hassle free.

"Great Car, Amazing Customer Service, Would Recommend."

I arrived after a 25 hour flight to collect my pre-booked hire car. The service was amazing. From landing I received a message to let them know when I was at the airport. A transfer bus arrived and helped with my luggage and took me to the car hire place.

The gentleman dealing with my booking took time to explain everything, very friendly and helpful.

My initial car had a SatNav related issue, so they upgraded me without fuss.

On drop off, they inspected the vehicle, and I was ready to head back to the airport. A frictionless and seamless transaction. Great customer service, friendly transfer to the airport.

The car was reliable, amazing and very happy as I travelled Kangaroo Island.

Definitely recommend and thank you to the gentleman that went the extra mile to help a very tired and weary traveller.

"So good, I booked again!"

The pick-up and return to the airport was quick and efficient. The check-in again was fast and efficient. Great value and good cars - got an upgrade on my first visit. Re-booked with ECCR when I returned to Melbourne - only minor criticism, I had to wait 30 minutes for the car to be prepared on my second visit.

"Friendly Helpful Staff"

Good prices, close to airport, friendly staff. Decent cars.

"Excellent customer service"

Excellent customer service. Very helpful staff.

"Absolutely brilliant service from the…"

Absolutely brilliant service from the start to finish. Great pick up and drop off service and close by the airport

"The car was prepared according to my…"

The car was prepared according to my wishes. The vehicle handover itself was carried out with the appropriate level of professionalism. My request to shorten the rental period by one day was granted free of charge. When returning the car, everything went quickly and without any problems.