""slowly building up my shares"

"slowly building up my shares, every purchase has been seamless, comms
on when the shares will be online after a purchase would be helpful.
Will continue to buy as and when I can afford."

"A Disappointing Experience with Mining syndicate: A Cautionary Experience"

I approached Mining Syndicate with optimism, attracted by their noble intentions in the cryptocurrency mining industry. However, my experience has been nothing short of frustrating, leading me to caution potential customers about their services. My journey with them has been marred by a series of disappointments, the most glaring being their recent decision to take our BTC miner offline during a crucial bull run (Mar 2024), with a baffling requirement for us to sign a new contract before reconnection - when it was initially taken offline (to move it to another facility within 2 weeks, yet it is still offline 5+ weeks later)

This isn't an isolated incident; the company has a troubling history of significant downtime. Despite numerous complaints and attempts to address these issues, it would often take days, sometimes weeks, to get our miners back online. The recent contract they've pushed, alarmingly, lacks any provisions for downtime compensation, a critical flaw considering we've faced downtime of 60-90% in some months.

To add insult to injury, their customer service framework has crumbled. The departure of DD, the only responsive customer service representative, has left a void. Attempts to reach out to the owner, Chris, and their technical representative, William, have been met with silence. I've sent three emails since receiving their contract two weeks ago—during which our miner has been offline for over five weeks amidst the March 2024 BTC bull run—without a single response.

Reflecting on my decision to purchase a miner in April 2023, which wasn't connected until September 2023, and then only to have it online for a mere six weeks due to constant downtime in 2023, I'm left with regret.

While I believe in giving companies the benefit of the doubt, especially those with good intentions in the like what MS is working to accomplish - allowing the individual to mine crypto - Mining Syndicate's execution of their business model is deeply flawed. The lack of transparency, poor communication, and inadequate customer service are critical areas that need immediate attention.

To anyone considering Mining Syndicate for their mining needs, I urge you to proceed with caution. While the option of crypto mining world is a great option, the reality with this MS may not meet your expectations. It is a company trying to do a good job, and if the customer service was still there it would have been a barely palatable experience but sadly missing the mark. Buyer beware.

UPDATE: Shortly after before this review was posted, William responded to update me that there will be compensation for downtime and this will be posted 2 months after it occurs. The miner was kept offline while the contract was pending signing, however I did not receive note of the contract until 4+ weeks after the miner was disconnected. Though there was some follow up, I am keeping the review to 2/5 stars because however my overall experience has been very poor with numerous missed opportunities and lots of avoidable lost revenue opportunities to recoup the initial costs.

""A great way to learn about mining and…"

"A great way to learn about mining and stacking sats. Simple to use, quick, free withdrawals if use Coinbase and a great dashboard to monitor miners and rewards. New shares available frequently but do sell out quickly in times of demand. Thank You and keep up the amazing work!"

"these guys have lost their way"

things are not going well now with this company; they need to provide and promise on what they have said they would deliver- dates as of december 2024

"Amazing company "

this is one of the best things i have seen.
the option splitshares makes it very easy to mine.
and is verry simple to use. just amazing never seen somthing like this.

"First time purchaser"

First time purchaser. Purchasing split shares was easy on this website. Hoping the mining continues to be uncomplicated as well. Will plan to purchase additional shares

"They were great for a long time but now…"

They were great for a long time but now they won't respond to my request to send my miners back to me or plug them back in. I haven't been able to get an email response in 6 months. I'm hoping posting this will catch their attention.

""Simple process"

"Simple process, easy account set up. no problems and easy to track in the dashboard!"

"I love the idea of split shares"

I love the idea of split shares. Like buying a fractional portion of an expensive stock, this allows virtually anyone to get into Bitcoin mining, with none of the real work of purchasing a miner, ensuring its powered, handling repairs, etc. All of that is done for you with this product. Further, the Mining Syndicate guys are really good at keeping their miners up and running.

It's absolutely worth looking into!

"Crypto noob"

I’m really excited to see about this opportunity! I’m new to all things mining and crypto currency. I had a little trouble logging in and customer service helped me out!