"It does not have hdmi cable."

It does not have hdmi cable.

"The service is on par with Chinese Ebay…"

The service is on par with Chinese Ebay sellers.

"No issues with the service except that…"

No issues with the service except that the projector did not come with any installation instructions or a manual.

"the monitor looks good"

the monitor looks good. but, its not height adjustable. not aware of it

"Simple and Seamless"

Ordering was simple. I used a coupon code to get 15% off the refurbished price. Item was shipped at no charge. It arrived nicely packaged. Almost all small pieces were in sealed plastic bags. I was worried about ordering a refurbished monitor. No dead pixels. No sign of wear or any scratches. Would purchase again.

"The rep on the phone was super helpful"

The rep on the phone was super helpful. We walked through several options and focused in on the best one. His follow up was well timed when I didn’t make my decision right away. Great job by this company.

"Great customer service!"

Great customer service!

"My monitor arrived damaged"

My monitor arrived damaged! It took several frustrating calls, but eventually BenQ was able to make things right. First, they wanted me to send them back their damaged monitor, THEN after they received it they would send me a replacement. This would have been possibly another 2 weeks to get my product. I had to make a few additional calls to convince someone to send me a monitor first. Why would you make me wait until you received a broken monitor before you would send a replacement?? That is NOT good customer service!!

"Excellent value"

Excellent value, quick shipping

"There were no issues with my shipping…"

There were no issues with my shipping expect the fedex company got the wrong address but i contacted them and benq and it was all resolved within 6 hours