Kitchen World

Home & Garden
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271 reviews
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Kitchen World

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Cloda Durand

5.00/5.00

"KW Waterford"

I had the pleasure of dealing with Gary in Waterford. A kitchen is something you only need to buy once so I went in with zero experience, he was so kind and patient. We talked through every option, he tried to make all my ideas work in the space.
He called around the day before and the day of installation to make sure I was happy. He offered his time to talk to the electrician to make sure the connection points went exactly where they were supposed to. They really went above and beyond. The kitchen itself is everything I imagined, it looks great and feels sturdy. I changed my mind about the handle placement and they sent John out (John is GREAT) he had them moved in 10 minutes, with no request to too small, or treated as small. I don't think I'll ever have to buy a kitchen again so I'm really glad my one experience with it was the experience I had with Kitchen World. Great bunch of lads!

27/02/2025

Keira Griffin

4.00/5.00

"Kitchen World Waterford"

I worked with John in Kitchen World Waterford. I was under time pressure with my kitchen due to issues with the builder and a previous kitchen fitter. John was very helpful and listened to what I wanted in my kitchen. He also done as much as he could to make sure my kitchen was fitted for Christmas.
Unfortunately the final fixing of the kitchen for the fillers did not go well. The work was poor quality and ruined the overall finish of the kitchen. John was very professional to deal with when I contacted him about it.
A different kitchen fitter was arranged to redo the fillers and I am happy with the final finish. A couple of doors had to be replaced and there is a slight difference in the shade of these doors from being produced in a different batch but only I notice it.
Overall I would recommend Kitchen World and found John and William really good to deal with.

26/02/2025

Mark Garvie

1.00/5.00

"Badly fitted and they know the fitters are terrible. "

This company started off great at the planning stage with Sinead who has now left the company. I was warned that they had some bad fitters by their own staff and promised that I would get the one and only good fitter. Date was booked for delivery and full payment taken. Week before the date gets changed by a day putting out my time booked off work and the crew booked to do the electrics. Fitters arrive and are rude and argumentative over the plans and my requests. Not impressed that my apartment isn't the large spaces they usually have. Fitting took an extra 5 hours compared to the time given. Kitchen was supplied with no rubber seals for the sink so I had to go get sealant or they were not going to fit it and don't bring their own sealant. Fitting complete to his standards and not mine also refusing to complete something discussed with the planner. They left leaving boxes of rubbish and piles of saw dust. Spare planks of wood and their cigarette packets. He used a mini leaf blower to blow dust from the kitchen so he could take photos to say he did a perfect job leaving the rest of my apartment now covered in dust.
I check the kitchen. 1 drawer damaged. 1 upright damaged. Glue left on work top. Work top not fitted square to the unit. Blue marker used to cover up cut ends that should have been returned ends. No sealant used to seal worktop wall edge. List goes on. Email sent to Martin at Swords who seemed not bothered and they would fix it some time attitude.
Eventually had to contact HQ they Agree to send out another fitter as I refuse to have same guys back. New drawer sent out which is damaged. List of corrections to be made and fitter agrees that faults were bad fitting mistakes. Next drawer front come made incorrectly. So it takes 4 attempts to get correct drawer with 3 extra days taken off work. Told by HQ that they pride themselves on perfect kitchens and don't usually give out compensation but will come see kitchen and has ignored any emails since the drawer got fixed. I'm left with a damaged end panel and badly fitted worktop and blue marker on raw cut ends but they believe this is a perfect kitchen. It's taken over 6 months to get to this stage. Worst thing is they know their fitters are crap but still send them to ruin your kitchen. Would never be able to recommend.

16/02/2025

Kevin Keogh

5.00/5.00

"Excellent service "

We had the pleasure of dealing with Michelle at the long mile road branch. From the very start her knowledge and expertise helped us design our perfect kitchen. Her industry knowledge helped us add features to our kitchen that we didn’t even know were available, we are delighted with the finished product.

Also to add that the kitchen installer Alan was brilliant too, his carpentry work and attention to detail was very impressive.

I’d recommend anyone to use Kitchenworld for their new kitchen.

13/02/2025

Alice Smith

5.00/5.00

"Kitchenworld feedback"

Patricia was dealing with us, she was very helpful, came up with ideas straight away when we had requests to change something in kitchen furniture. She is a real professional. We were always welcome in store, all my emails were replied shortly, all of my calls were answered. Everything was effective, accurate. This company is focusing on customer not just a money making machine. Love our kitchen furniture.

08/02/2025

Barbara Ward

5.00/5.00

"Well done Kitchen World, Finglas"

Delighted with my new kitcen which I got through Kitchen World, Finglas. Shannen there was extremely helpful thoughout the installation, fitting and even with queries I had post installation. Including a number of iterations of the design while decided. The surveyor and fitters were also very pleasant to deal with. A great experience all round.

07/02/2025

Name

2.00/5.00

"A disappointing experience all round."

A disappointing experience all round.
This company want full payment before they will even deliver the units. But It was my experience that once they got this, their customer service went downhill. They did not deliver on time, did not meet the installation times they promised, did not install to the agreed design and some of the materials were damaged when they were fitted. A frustrating and disappointing experience all together. Not value for money in my opinion.

04/02/2025

Simon Monds

5.00/5.00

"Love our new kitchen…"

We are delighted with our new kitchen and the service we received from kitchenworld. Devin (Longmile Road) was creative in his solutions and suggestions, and patient as we made small adjustments. The result is that our kitchen is finally a space that our family love to spend time in.

21/01/2025

Gisela Hickey

5.00/5.00

"Perfect kitchen/utility/office and wardrobes "

Our kitchen, utility, wardrobes, and office were designed by John Grace in the Waterford office. We can't recommend him highly enough for all his professionalism, commitment, (patience to design so many rooms for us!) and friendliness. He even had all different options ready for our appointment which greatly speeded all the designs. John was fantastic to deal with and guided us throughout all the process from design, minor changes due to survey from electric fix and gabble ceilings, all the way to fitting. The end result exceeded our expectations, we're very happy with all our rooms. We appreciate also the job carried out by the fitter Graeme and Patricia in Signature Space for quartz countertops. They were all amazing to deal with, thank you.

13/01/2025

Carmel O Regan

5.00/5.00

"Highly Recommend Shirley Cork Kitchen World"

Shirley from Kitchen World Cork was so professional, providing fantastic ideas etc. Our kitchen retrofit was complicated but in fairness she managed to include everything on the "wish list" . Her patience and efficiency in meeting all the timelines were impressive. Kevin the fitter was very thorough, Punctual and professional.
Overall Kitchen World Cork were a pleasure to deal with.

09/01/2025
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