fixfactor.co.uk

Electronics & Technology
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247 reviews
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Customer Reviews about

fixfactor.co.uk

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naveed

5.00/5.00

"I have a Blackberry Key 2 so a very…"

I have a Blackberry Key 2 so a very niche device and tried to fix the screen myself using a youtube video. Bad idea..damaged the mother board too. Should have given it to these guys in the first instance!

27/09/2021

Christopher M

5.00/5.00

"A very professional service"

A very professional service. They repaired/replaced my surface book screen. Very diligent and professional. They fixed other issues they found.

22/09/2021

CG MERE

5.00/5.00

"A very professional repair service…"

A very professional repair service offering good advise, timely fixes and great customer service. Thank you Caesar, Adam and the rest of the team for working on my Blackberry Key2 issues :-)

22/09/2021

RUFUS

5.00/5.00

"Knowledgeable and helpful engineers"

The fixfactor technicians/engineers were very knowledgable and responsive and provided a fast and seamless service. My phone battery was replaced perfectly and my phone is now operating and staying charged as expected. Thank you!
Rufus

22/09/2021

Maurice Walsh

5.00/5.00

"iPhone charging point not working"

I had a problem with the charging point on my iPhone. Fixed within an hour. Excellent and friendly service. Would highly recommend Fixfactor.

22/09/2021

George Freitas

5.00/5.00

"Great service!"

Great service!

22/09/2021

Ana Giralt

5.00/5.00

"Quick and good service"

My phone had an unlucky drop and got this weird loop where it kept restarting itself. I wrote fixfactor and they had me sent my phone since it was a weird issue, localized the problem, fixed it and sent it back in less than a week. Its been a month and it still works perfectly, very good service :)

13/07/2021

Rob Arnold

5.00/5.00

"Good communication and service"

Good communication and service
Job completed on time at price quoted
Very pleased would certainly use again

29/06/2021

Andrew Williams

5.00/5.00

"Excellent service"

Prompt professional service. The cracked glass replacement is seamless and my phone looks like new. Well done to all concerned.

24/06/2021

Mars

5.00/5.00

"Excellent excellent excellent"

This company is an absolute God send. After my insurance company gave me the run around saying my phone was unfixable i went to Fix factor to try retrieve my data. Fixfactor did a diagnostic and was able to tell me it was just due to a broken screen. They gave me options of fixing the screen to original, a temporary screen to retrieve my data or for them to retrieve my data. I paid for the quick service and they really delivered. I requested photos of the damage and of the inside of the phone and they gladly obliged.

I would highly recommend this company. Customer service was excellent and clear and helpful both verbally and via email.

I would them 10 stars if they could.
Thank you so much.

15/06/2021
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