"They fixed my phone quickly, for the price I saw when I first searched"

Somehow a phone that won't charge (faulty smartphone outlet socket), is more inconvenient than a laptop or PC not working, but the frustration levels are similar. Found Fixfactor on a search, checked the Trustpilot reviews and headed for the post office, 4 1/2 days later, it's back and it works. I sent it registered post and could track the delivery 24 hours after dispatch, the wonderful Kate responded immediately to my enquiry about whether they had the phone and the parts for the repair. She also responded helpfully when little more than a day later I chased for progress. Delivered back by the same Post Office service, the same week. Fixfactor did exactly what was required, the phone now charges and and plugs into Android Auto (not to be taken for granted). I hope I don't need to use them too often, but have no hestiation in recommending that others do.

"Brilliant service"

Brilliant service, thanks

"Great service"

No problem fixing my phone. Was given updates on its progress and phone was back in a week. Great service.

"My battery failed"

My battery failed. I posted it to Fixfactor, they replaced it and posted it back. Simples.

"excellent repair done to my Samsung s20…"

excellent repair done to my Samsung s20 very happy with the service provided

"All round good quality"

Solid advice, friendly service and good quality work. Very happy

"Very good phone repair service"

Prompt service - Google phone with dodgy camera received by company on Monday and returned with camera seemingly in good working order the following Friday. Haven't had much opportunity to test it thus far but all seems well.

"Broken iPad Screen Fixed"

After dropping my iPad and shattering the screen, Fixfactor ordered a replacement part on the day I called and kept me properly informed about the expected arrival - I am always impressed when my expectations are managed and I am not misled with false promises! When I dropped it in for repair I was able to collect later the same day and so far am very happy with the job done.

"I have trust and faith with fix factor."

I have trust and faith with fix factor.

My first problem with a waterlogged keyboard which needs replacing. Over a period of 3-4 weeks my machine kept randomly hanging. The Fixfactor team took it up a challenge to do proper root cause analysis to understand what was causing the problem. Any other company would have given up but these folks did not give up.

Eventually they identified that the replacement keyboard was faulty and shorting the motherboard. And the problem was resolved.

Recently I needed to get my battery replaced on my laptop within 24-hour it was picked up, replaced and returned the same evening!

I would not go anywhere else if I had a problem with my computer or mobile or any gadget.

"All very good"

All very good. Will use again if i need to. Cheers