"Couldn't fix problem but gave excellent customer service"

I was initially quite upset with fixfactor as they weren't able to fix the problem with my phone and I gave them a very poor review. I must say though that they have worked really hard at resolving the matter since. They have really gone the extra mile, communicated really well and I have been really impressed with their customer service. I would definitely consider using them again in future based on this experience.

"Fast,thorough and very high quality work"

Fast,thorough and very high quality work

"Excellent service Highly Recommended"

Excellent service, very helpful and issue solved, at the Oxford street office they provide consultation and software service and you can drop off laptop if there is a hardware issue, their other outlet is the workshop and the main place were hardware and software are fixed.

Honest, experienced service

"quality service"

I did a memory and a SSD upgrade with them and service was impeccable. Nothing to complain and I strongly recommend. Go with them if you don't want to deal with local cowboys fixers !
Radu

"Good service and expertise"

I have visited FixFactor twice for repairs on my iPhone SE. Once to fix my camera - which become disconnected after I dropped the phone - and most recently to replace my charging port which had developed a fault. In both cases my phone was fixed while I waited. Both engineers seemed very competent and the service was friendly and efficient.

"Surface Pro 4 screen replacement"

I had a Surface Pro 4 screen replaced by Fixfactor, while the repair was been performed a burnt track near the charging port was found and repaired (at no addition cost), their service is excellent. The repair was done on time as promised and the staff are nice to deal with. A very professional service, thank you Fixfactor.

"Fixed iPad"

Fixed iPad broken screen and very happy with service and result!

"Very Pleased"

My Blackberry phone had a new battery fitted and was returned in a week, a very good performance in the current circumstances.

"Excellent service"

Excellent service! Microsoldered fan back on to MacBook Pro motherboard and replaced broken connector while I waited.

"Very responses and kept me up to date…"

Very responses and kept me up to date all the way through repair.