Ignite+ Stoves Ltd
Dorothy Leitch LEITCH
"Professional in every sense"
It’s always a gamble choosing a company to come into your home and deliver what they promise after consultation.
With Darren and his team (Ignite+ stoves) we had no worries or concerns. At the consultation we immediately felt comfortable and confident that Ignite+ Stoves would install our fire. Darren explained the process, and even suggested sourcing a particular coloured hearth we wanted. The Ignite team were very friendly, tidy and polite and the attention to detail was exemplary. As log stove novices Darren also gave us guidance on how to set up our first fire,what type of logs and fire lighters we needed. Our fire is fantastic and would not hesitate in recommending Darren and his team (Ignite+ Stoves)
DAVID Tonks
"Quality product, quality customer service "
We could not recommend Darren and team enough. We knew exactly what was happening on the day, the pre installation email was very thorough. The team tidied up after themselves, and gave us a demonstration of how to use the stove. Very polite and professional. See you in a year for a sweep! Susan and Dave
Julie M
"Lives up to all the great reviews"
I chose Ignite+ because of the all the positive reviews and they didn't disappoint!
Darren is very knowledgeable and visited my property to explain the best option. I then visited the lovely showroom to choose the stove and type of hearth.
On the day Darren and his team did a fabulous job, removing my old fireplace to open up the chimney and replacing it - which I didn't think would be possible. All done within the day with minimal disruption and rubbish removed as agreed. Fantastic after care and advice on logs, kindling etc. Very pleased, thank you!
Susan Sutherington
"A positive experience from a professional, knowledgeable, informative company"
Informative, knowledgeable & helpful service from phone call enquiry, initial meetings at home & at the showroom, through to completion of installation. A short waiting time for the work to be completed once the order was placed.
The fireplace was opened up, prepared, stove & corresponding materials fitted & all rubbish removed, as agreed, within a working day. House left clean afterwards with only the necessary disruption.
All installers professional, friendly & efficient.
Thorough instructions & good communication of stove type & use after installation.
Hetas certificate received as advised two weeks after completion.
As yet, there has been no need for any follow up.
Dave
"Outstanding "
Cannot recommend this company and Darren enough! Looked after us from day one and ensured the best product met ours and our houses needs no issues at all. Also I’d like to mention outstanding service on after care also, helping on lighting the fire. Purchasing logs and equipment etc and encouraged contact afterwards. Ignite are Attentive, clean and respectful of peoples properties . I love my new wood burner and love how the team were so knowledgeable and gave OUTSTANDING service and were very much attention to detail can’t fault what so ever !. My house looks amazing and is so warm. Thank you team !
Paul Davidson
"Fantastic Service and Immaculate Installation"
I cannot recommend Ignite+ enough for anyone considering a log burner installation. From start to finish, Darren and his team provided exceptional service. They offered professional advice tailored specifically to our needs, which was incredibly helpful in making our decision.
The installation itself was hassle-free and the final product looked amazing. It's clear that they take great pride in their work. On completion, advice was given on care and maintenance post-installation was thorough and much appreciated.
Overall, Ignite+ exceeded our expectations. If you're looking for a reliable and professional team for your log burner installation, look no further than Ignite+.
This has transformed a room that was an unusable cold room in the winter to such a warm cozy space,
JPA
"Exceptional in every respect"
Exceptional! Look no further. From initial contact through to installation and subsequent minor follow-up queries the standards and levels were outstanding. Presentation, pitch, product options, advice, execution and support were of the highest order. Darren, Helen and the team made everything easy with a faultless level of engagement. Can not recommend Ignite+ highly enough.
Lee Perry
"Great service from a great team. I highly recommend Ignite+"
Excellent service at a competitive price.
Darren & his team were friendly, professional & meticulous. The quality of workmanship, plastering work & tidiness is exemplary. Some of my friends and neighbours have also used ignite+ and sing the same praises.
Karen
"Great experience"
Great experience, from original quote through to installation.
Really pleased with the log burner and already making a difference to the warmth in the house.
Would recommend!
Adam Milson
"Excellent experience."
From the initial communications and home visit to the installation of our log burner and beam, Darren was professional and courteous throughout.
The process was made clear to us right from the start and the work was conducted quickly and tidily. Somehow, on top of their top notch service, Ignite+ are also able to stay competitive in terms of price.
Highly recommended!
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