"Ignite+ did a first class job of…"

Ignite+ did a first class job of installing the wood burner and I would have no problem recommending them. I was impressed from the initial visit to survey the work to completion of the installation.
On installation day the team arrived as promised and the workmanship was high quality.

"Outstanding customer service"

I was so impressed by the whole team! The installation was exceptionally efficient and clean, with a bespoke outcome that looks stunning. Everyone was really friendly and clearly enjoy what they do, taking pride in the details and ensuring I was completely happy with everything. Expert advice and support was given for running the stove. I’m so glad I chose Ignite!

"Great team"

Great team, great price, polite , punctual,tidy, nothing was too much trouble , fitting went as planned , the whole experience was a joy to watch and has now transformed the room completely, would thoroughly recommend

"Nothing short of outstanding!"

We had a superb experience using Ignite for our new stove. From Darren's initial visit to ascertain our wishes and give appropriate advice on site, our helpful visit to the showroom, through the installation process, to the friendly post-fitting visit to demonstrate the most efficient use of the stove, they were nothing short of outstanding! We were very impressed with the actual fitting, the team being helpful, tidy and good-humoured. We would unreservedly recommend Ignite, as we now have a wonderful stove which greatly enhances our room and home.

"A top quality service."

From initial enquiry to completed installation we have had outstanding service from all at Fires by Ignite. There was no high pressure sales rather an informative and considered approach taken by Daren.
We were able to make decisions based on his recommendations and believe those recommendations to be reasonable and appropriate.
The time frame for installation was explained and kept to and the installation team were very polite , friendly and did a professional job, even giving a thorough clean up when finished.
The cost of the new stove and the installation was very reasonable and fair.
All in all a very good customer experience.
I would highly recommend Fires by Ignite.

"We couldn't be happier!"

The whole process from start to finish has been an absolute pleasure.
Darren and Helen were brilliant with communication in the build up to the 'big day', and the installation team of Nat & Wayne really did this friendly company proud.
The installation was absolutely faultless. A hard, busy day no doubt, but everything was done with pride and to the highest standard. Nat & Wayne gave updates throughout, but i was completely happy to let them take the lead and suggest dimensions of the chimney breast, for example - it is well proportioned and looks fantastic, it is very clear they are experts! Their workmanship throughout is exemplary, especially given that most parts are now covered up - this made no difference to Nat & Wayne - as everything needed to be 'just right'.
I am still staggered what was achieved in just one day!
I simply cannot recommend Ignite+ enough.

"Perfect customer service from Ignite+"

Darren and the team offer a first rate service. Every interaction was perfect, from survey, showroom visit, installation to beam installation.
I expected the end result to be perfect, which it is, but additionally the whole team go above and beyond to ensure that the whole process is a pleasure. They take care in your home and you can tell that service really matters to them.

I can’t recommend Ignite+ highly enough!

"Charnwood Log Burner"

Darren and his team fitted our new log burner on the 3rd Aug 2022. We are absolutely delighted with the stove and have been very impressed with the service we have received throughout our dealings with Ignite.
They are extremely professional and knowledgeable. The installation was carried out with refreshing attention to detail and every effort was made to minimise disruption and mess. We would have no hesitation in recommending them.

"5 star service from beginning to end!"

Darren and the team have been a dream to work with from beginning to end. Recommended by friends who had a brilliant customer experience with ignite, we knew we were in safe hands to help us choose and install our new stove. Darren gave us brilliant advice and ensured our stove was the perfect choice, no over selling, no hidden costs everything transparent and crystal clear. The team installed the stove with minimum disruption, so clean and tidy through the day and all back to normal by the end of the day. You honestly don’t find small businesses like this everyday, passionate about the products and customer care, deliver a 5 star tailored service and simply genuine honest great people to work with all the way through, we thoroughly recommend Ignite!

"Excellent installation from Darren…"

Excellent installation from Darren Wayne and Team. It is was all done in a day and proper attention to detail throughout. We opted for the Clock Multifuel which looks great-not lit it yet-far too hot!