"Excellent end to end experience with…"

Excellent end to end experience with ignite+, from the first site visit from Darren, through installation and beyond. We are delighted with the final product, and have found the whole service experience to be top class. Thoroughly recommended!

"All I can say is thank you so so much…"

All I can say is thank you so so much for the installation.
My wife had a stroke and was in hospital. We had to make modifications to the house to get her home. She had always wanted a log burner and I didn't think it would be possible for the install within two weeks between me asking for the quote and my wife coming home. Darren and his team at Ignite were superb! Pulling out all the stops and working on their day off to get the burner fitted the day before my wife came home.
They were professional, friendly and very tidy.
My wife and I really love the log burner.
Thanks again.
Steve and Caroline

"Clock Stove Installation"

From the start of the enquiry into purchasing a wood burning stove to the installation Ignite + have been outstanding. Darren is obviously very passionate about the products he sells and could not do enough to assist and answer any questions we had about the products and the installation process. In addition the lady who we initially contacted at Ignite+ ( I believe her name is Helen) was also vey helpful and professional. Their customer service was exemplary and the installation team did a superb job even managing to finish ahead of schedule. I would not hesitate to recommend Ignite+ to anybody looking to purchase a wood burning stove. My wife and I are really impressed with the stove and quality of the installation, even the cat loves it, as she now spends most evenings stretched out in front of the stove.

Ian Pattingale

"From start to finish it was…"

From start to finish it was a professional job and an easy decision to make. Darren, Kevin and Wayne did a fantastic job of putting in a lovely wood burning stove, just took over a day from start to finish. There will be dust but they do a tidy job. Can't recommend enough!

"Great experience, thoroughly recommend"

Darren and Ignite+ came highly recommended by friends of ours and our own experience proved just how valid that recommendation was. From the initial survey to the showroom visit, installation and follow up ‘how to use your stove’ visit Darren was a delight to interact with – responsive, professional and knowledgeable. The installation team, including Darren, got the job done in a day and similarly left a great impression. Options were always discussed without a sales pitch and a risk that we might need a cherry picker for installation of the flue was averted which kept costs down. Would definitely go straight to Ignite+ again for any future requirement and have no hesitation in recommending them.

"Excellent service"

Just had a stove fitted by Darren at Ignite. Really pleased with the result. Efficient and excellent customer service. Responds to any query quickly. Felt he really cared about the quality of the service and job done. Would highly recommend and would happily use again.

"Excellent Service & End Result"

Absolutely delighted with the wood burner Ignite have fitted for us. From the initial consultation to the end result the service provided was outstanding. Darren advised us on where we could fit a wood burner in our kitchen extension - not where we had hoped we could but frankly a master stroke! - and at all times was extremely helpful and a pleasure to deal with. The installation was not a straightforward one (high sloping ceiling) but Darren and Kev did a superb job and we couldn’t be happier with the work they undertook for us. Highly recommended.

"Great customer service"

Great advice and customer service. Thank you Helen for your help.

"Another 5 star review"

Another 5 star review! From our initial contact to choosing the stove, surround etc Darren was knowledgeable and full of advice and suggestions. There was a slight delay on the installation date but this was out of Ignite's control. Darren, Kevin and Chris completed the install in 1 day, they were methodical and precise, brilliant job and thanks again to you all. Anyone looking for a stove, don't hesitate to give Darren a call.

"5 Star Service"

Darren and his team were ultimate professionals and obviously take a lot of pride in their work and finish. Our replacement stove turned out to be difficult due to installation of the old stove. Darren's can do, positive attitude overcame the issues and we are very pleased with the end result!