"Customer service cannot be bettered"

I needed parts for an old Charnwood stove. Almost certainly due to my own failure to specify the exact model one of the parts did not fit. Helen proved to be a superb advocate on my behalf with Charnwood and the correct part was ultimately supplied. All this was done with cheeriness and a real sense of commitment to excellent customer service

"Excellent service"

Excellent service provided from initial consultation and quote to instalation.. left house clean and tidy. Post 24 hr instalation period new stove working perfectly. Highly recommend.

"Good efficient service."

Good efficient service.

"Recommended by a trusted friend"

Recommended by a trusted friend, I was not disappointed.
I chose a fire that ultimately looked out of place - Darren and Wayne read the situation perfectly and sorted on installation day with a different fire without making me feel anything other than that my satisfaction was the most important thing. They worked their socks off on a roasting hot day (that for them must have gone on forever) and maintained their sense of humour throughout.
I love my tinder box and its straight flue and have only positive things to say about the company
Thank you
Su Corrin

"Do NOT think of going anywhere else!"

Do NOT think of going anywhere else! From the very first contact through to a few minor follow-up queries the responses were immediate, supportive and thoroughly professional. The advice was understanding, uncomplicated and unambiguous. The fitting was exceptionally efficient, uncluttered and impressively tidy. We've used other suppliers who were very good but Darren and his team took things to another level, and some! Very many thanks.

"Excellent customer service from Darren"

Excellent customer service from Darren, installation was quick and mess free. Very happy with our Charnwood log burner. Looks great and finished off our room perfectly.

Would highly recommend Ignite.

"Excellent service, product and price"

Excellent service, product, advice and knowledge!
Thankyou Darren and Wayne

Loving our new log burner
Photo to follow.....🔥

"Couldn’t recommend Darren and the team…"

Couldn’t recommend Darren and the team highly enough. From start to finish they have been so professional. I wanted someone to take control and organise everything end to end, Darren did just this.
When on site the guys were so friendly and tidy, lovely to have here, I was sad to see them go! Best in the business for sure.

"Great value for money"

Would definitely recommend this company for their excellent commitment to completing the job on time with the attention to detail not normally seen from tradesmen. They were very professional and respectful of our house and we are very happy with the end result.

"If you are looking to enhance and make…"

If you are looking to enhance and make a nice cosy room in your house, look no further than Ignite....From start to finish Darren has been extremely helpful, informative and professional in guiding my selection, to supplying and fitting my new Loughrigg stove. Efficient and tidy installation on the day, It’s brilliant and the best home improvement bar none..