"Fantastic Customer Service"

I've been using BitWarden as my password manager and two-factor authentication service for over 3 years, and it has been consistently high quality across various devices. Each time I've had some issue with my account, usually billing due to an inactivate payment method, support has been fast and effective. Reasonably priced, and free services are at the same level of quality.

"A must have companion"

Bitwarden in an excellent service, priced just right and super useful. Packed with a lot of features that protect your passwords, facilitate your logins and give you a peace of mind it's a companion that you'd never want to leave on the bench. To add to the excellent service they have an excellent customer support staff which will help and be with you along the way if you ever have any trouble.

"Solid"

Solid, works reliably and have been using it for years. Keep up the great work.

"A great password manager, with nice UI and functionality"

Coming from another (quite expensive) password manager, I'm really glad I've found Bitwarden! Smooth, with nice UI and functionality that comes for free without any sacrifice in terms of quality and efficiency. Open source and trusted app, it will definitely have my support for a long time to come. Update: I have now bought Premium, for 10$/year. If only to support the developers for their great work. Furthermore, great and fast support from the BW staff.

"Best password manager around"

Best password manager around. The software is available on every platform, it works without hiccups, the UI is very intuitive and you can even try it for free, but the best part is their Support. I've used it more than once and came away impressed every time. No unhelpful AI chatbot, just friendly agents that actually know the product and how to solve issues.

"Reliable and Insane Customer Support"

Been using Bitwarden for some years now. Awesome project and pretty reliable for my part and the two times I've interacted with customer support felt like a breeze. You should support them.

"Outstanding Customer Service"

I reached out to Bitwarden Support for a feature that wasn't in the program. The support was prompt, proficient, detailed and actually gave me candid answers to my questions. They didn't waste my time by asking me to repeat steps I'd already tried. I'm really impressed, genuinely the best customer service interaction I've ever had.

"Awesome product and services"

I have been a paying Bitwarden user for many years now. Never had any problems and have never regretted paying for the service.
I have tried others, but went with Bitwarden mainly for it being FOSS, but still providing a sensibly priced premium product.

"The great service and speed of solving…"

The great service and speed of solving my questions was superb

"I freaked out"

I freaked out. For what ever reason I was not able to access my account with my master password. I sent in a service request and got AN IMMEDIATE RESPONSE. Knowing about the vagaries of large systems I knew to wait a while and try again. Success! Bitwarden's response gave me faith that the situation would be resolved, one way or another.