"Dependable, reliable, experienced, well informed, and friendly"

I’ve dealt with this company for nearly two years now and always had really great service. Chris Boudidit has been marvellous at sorting out my investments. He’s very knowledgeable, very helpful and very friendly. Knowing this company has been very profitable for me

"Having dealt with a few members of the…"

Having dealt with a few members of the team, they have become more than just account managers. Any questions, queries or concerns have always been dealt with promptly and professionally. Thank you Sean, Brad & Chris

"Great information by polite staff"

Great information by polite staff! Thank you

"Thank you Brad and the Team!"

All the staff made me feel really comfortable throughout the whole process. Thank you Brad and the team!

"Great company"

The Direct Bullion team always work hard to meet my expectations. Have recommended them to many of my friends now. Great company.

"Scammers"

Their customer service, is horrendous, they do pick the phone up. But no return calls. There PCGS coins are a total con, they are never worth the prices they say they are. There buy back option, is just a sales gimmick. I tried to sell through them, but just got the run around, I had them returned after 6 weeks. These people operate like scammers. I would steer well clear of them.

"Promises broken"

Existing customer of 3 years,bought gold coins and at the time were excellent.
Phoned twice of the 28th December again on the 29th December and on the 3rd January, wanted advise re investment and was promised a call back on each occasion, still waiting for the promised call backs 08/01/24 ,such poor customer service, emailed on the 4th no response, very poor customer service, lost all trust in this company, cannot be bothered to return calls
Will not be using this company again

"My account manager is Awesome!!"

My account manager, Sam (Daughtry) has just phoned me today, just an hour before you close-up shop 'til the New Year. I emailed him, he phoned me within 5 minutes! THAT'S good service!

I've had a busy year on a personal level. I never get phone calls pushing me to 'buy buy buy'.
Sam ... has a relaxed intensity. He's there when I need to speak to him AND he has time to listen to my tales .... even when (I assume) he's busy as hell).

"Sean and Sam are exceptional dealers…"

Sean and Sam are exceptional dealers who consistently offer competitive rates and transparent transactions. I appreciate their honesty, reliability, and excellent communication, they are my go-to choice. Just make sure you have deep pockets

"James Byrne:"

James Byrne:

Communication with James was always a pleasure, he was polite, considerate and concise in his conversation and sharing of information. He was very knowledgeable about the product and allowed plenty of opportunity for me to ask any clarifying questions.
He kept me updated throughout the whole transaction through to the end and receipt of the product.