"Good unit -- just what I need for…"

Good unit -- just what I need for service on retirement home. I had to build my system at my service entrance at my existing farm to prevent both main and generator breaker being on at the same time. This unit is prebuilt and listed.

"Long delivery times"

Long delivery times, maybe Covid related, but we're only talking an air filter and oil filter.

"We were able to get a great generator…"

We were able to get a great generator from them that was not available anywhere else. It is on the way now and should be here any day. I can't wait to see it and get it installed.

"This is the second Cummins standby…"

This is the second Cummins standby generator I have purchased from Norwall. My wife and enjoyed the piece of mind having the first generator, so after moving to another state and in the process of building another home, it was a no brainer to order another. Our first generator order went so smoothly that I went right to Norwall for this second order. Their website is easy to navigate, and ordering is easy. The COVID delays are not Norwalls fault but still frustrating. The only reason I gave them 3 instead of 5 stars, was that we were contacted days after placing our order and informed that they considered our shipping address as rural and if we wanted to continue with our order we would be charged another $200. I went ahead with the order because we didn’t have the time to shop more. I just think there should have been some loyalty considerations on their part, and maybe waved or halved the fee.

"I'm a new customer of Norwall Power…"

I'm a new customer of Norwall Power systems and I heard about them on their web sight. I feel they are very good at letting you know about your product I'm very excited to receive this product as soon as I get it.

"arrived as described"

arrived as described, on time .waiting to install unit and can check out the equipment

"Excellent service even at this time of…"

Excellent service even at this time of year

"Great experience"

Great experience. I use Norwall more than I use anyone for generators. And as a returning contractor, they always look out for me.

"Great experience with the whole staff."

Great experience with the whole staff.

"Still have not received product after 2…"

Still have not received product after 2 weeks and no communication from Norwall.