"Great communication"

Great communication. Item I ordered was out of stock, but I was called & offered alternative item or to wait. I chose to wait & it arrived sooner than I expected, extremely well packaged, quality item as dedcribed. Received email to say it had been despatched with tracking details.

"Brilliant customer service"

Thank you so much for the beautiful little emerald ring. I picked it and my hubby gifted it to me for Christmas and it fits perfectly with my little stack of rings. Your customer service was second to none, with fantastically helpful phone advice, and then making the ring to order in my size so quickly. The fact that the ring was hand made in the UK in your workshop is a real plus too.

"Amazing staff and so helpful"

Amazing staff and so helpful. Thank you. I will be back.

"Best service and perfectly packed in…"

Best service and perfectly packed in lovely gift set

"Very happy with my purchase"

The family member the earrings were bought for, was very happy with them and couldn't wait to wear them.
I was glad that they were delivered as quick as they were.
Thank you so much, I will be visiting your website again.

"Great price and super fast delivery"

Great price and super fast delivery. The item was wrapped, boxed and bagged, you don't get the service from any of my high street stores.

"Excellent customer care"

I can't recommend this company enough. Their customer care is outstanding. I had a problem with a pair of earrings, my fault not theirs. They sent me a prepaid returns label, had their jeweller take a look at them and returned them without any cost to me. They went out of their way to help and the earrings are gorgeous. I will definitely purchase from them again.

"Nice ear rings"

Nice ear rings. Very well packaged and arrived as quoted.

"Love the Mexborough Store"

Love the Mexborough Store, staff friendly and helpful.
The jewellery I purchased for my wife is fantastic quality and the right price compared to other high street jewellers

"Beautifully packaged jewellery and great communication"

I purchased a herringbone necklace from Browns which through no fault of theirs my other half wanted to exchange. All communication with their staff was prompt and extremely helpful and when they arrived the necklaces were packaged to a very high standard, the whole experience was perfect. I would not hesitate to use Browns again