"The bike works ok now, but I am unable to get to the listing to set up the computer."

I received my bike today an eTURO order number
#11681 for £1199, Indicators do not switch on at all, also same with the On Board Computer.
I really need some help with this, when is the telephone working I've been trying for over 1 hour now

"Prompt response and efficient"

Prompt response and efficient

"A lovely bike"

I received my eTura 5 months ago but never opened it until now.

I'm 79 so not as mobile as I used to be. I wanted something that would help me get outside more, but can't cycle normally because of my arthritis.

Since the lockdown in London I haven't been able to travel because I don't want to get on buses, and I don't have a car, and I can't walk for too long.

The eTura has been perfect because I can still get outside and go to buy my food, and I can ride it home again. The motor makes pedalling very easy, I feel like I'm 50 again.

"Bonne réactivité"

En raison d'une absence de confirmation de ma commande et devant l'apparente impossibilité d'obtenir une réponse par mail ou par téléphone de la part de FuroSystems, j'avais accordé une étoile dans un premier temps, afin d'exprimer mon mécontentement.
Suite à ma réaction j'ai reçu un appel presque immédiat du directeur, lequel s'est montré très à l'écoute et réactif. Il a tout de suite pris les choses en main.
Me voilà donc rassuré. C'est dans la capacité de corriger les erreurs humaines que l'on juge la qualité d'une organisation.
J'accorderai la cinquième étoile après reception de mon F-X si tout se déroule comme je l'espère.

"Fantastic bike - comfortable and fast"

I received my bike just prior to lockdown so I didn't get a chance to use it for its intended purpose, which was for travelling to the station. Having taken it for a few rides however I am impressed by how well it rides. It is very nippy once the battery kicks in. Even on the lowest setting it makes a definite difference to the amount of effort needed to pedal. On the first ride I thought I would test it on a trip to the supermarket. With a couple of heavy bags of shopping on the back it was an effortless ride back home, even up the hill. which I normally can barely make on my normal hybrid bike.

The main negative points are that when folded it is not particularly compact and I am really wondering if I will be able to easily carry this on and off the train to London. It could do with some sort of fixing clasp to hold it together and ideally if it was possible to wheel this along whilst closed it would make a huge difference. These points seem to be common in the feedback from others. The key selling point of this bike, apart from the folding and electric power, is the lower weight compared to other folders. However, a heavier bike that is easier to carry or transport would in my opinion trump the lower weight of the Furo. I am considering getting some sort of carry bag to help with this. Even if this does not get used for commuting as such it is still worth buying, although I would be tempted to get a regular non-folding e-bike instead.

In summary, good build quality, powerful motor, easy to fold/un-fold but could do with tighter fold and an easier way to transport for commuters.

"Fuze MAX is great"

Fuze MAX is great. Great quality. High speed and impressive range even in my hilly area which I did not expect. Replied very fast to all my emails, very happy!

"I ordered my scooter on March 23"

I ordered my scooter on March 23, they talked to the furosystem and told me that they would send it as soon as possible, suddenly the scooter was lost and I didn't receive it until April 27 with the broken rear fender and very damaged packaging, everything inside was broken, it looked like someone was opening the box and doing something, i returned it to London headquarters for repair I received it again yesterday with a broken rear fender and a broken remote control and a bell and I have to return it again, the scooter is like new as I was assured and half of the screws are rusted, I will try to get my money back because this scooter is terribly bad and not worth the price! ! how can it be new if a few things no working ??I am very disappointed with this company ...

"top !"

Très bon sav sérieux avec un suivi et disponible très content de mon achat. Une joie d’avoir un bon vélo pour se déplacer librement.

"Furo X frustrations."

I had a number of problems initially so I packed it up as best I could which is a real hassle and returned it.
1, The battery charging socket dropped inside the battery. I couldn't charge it.
2. Noisy scraping gears and chain.
3. Missing characters on the display
4, Spoke nipple missing and rattling around inside the wheel.
5, The indicators not working.
The bike came back with a new larger 10.5 Ah battery (which I requested and paid extra for) and a new display. So all good there.
The gears were still a bit clunky but I live with that.
All was fine until a new problem occurred. This one has been annoying me for some time ie CREAKING AND CRACKING from the head tube area. I was advised to apply carbon grease which I had to do myself as the local Halfords pulled out of our High St due to cuts. It solved the the problem I was so happy. However it is back and I can't get rid of it.
Having to repair a brand new bike rather than taking it back to the shop is a consequence of buying on line. Great until there are problems.
I'm stuck with a bike costing nearly two thousand pounds which it's great to ride but is making a most annoying noise. Cycling should be fairly silent.
I emailed Elliot about this problem he said it's wear and tear and is not covered by the warranty. The bike it's less than a year old and I have only done 400 miles just going mostly locally to the shops.
Am I the only person with this problem?
If I am then I have bought duff rogue bike.

"The furo X a great bike for commute with style and power"

The furo X is indeed very well designed the bike arrives a bit later than expected but finally I tried it today and i was impressed with the ease to use and adapt as it is my very first electric bike - everything works amazingly smooth with great power.
Love it for my commute.