"2 items in transit"

2 items in transit, only received 1 item?

"They ignore my emails."

They currently have my package in their Auckland depot. Since it contains alcohol (which I already checked on their website is allowed, and I am well under the volume limit), they say I cannot send it via their website but I have to email them about it. I have sent now three emails to the support address, none of which have been responded to. It's nearing the 30 day limit since they received my package, and I'm not sure what's going to happen to it since they seem to be ignoring me.

"Fast and reliable freight forwarder"

Fast and reliable freight forwarder. It was a great experience, will definitely use jetkrate in my next shopping in NZ

"First time user and it was easy and way…"

First time user and it was easy and way less stressful than I thought. Will definitely use again if needed

"My parcel arrived half hanging out of…"

My parcel arrived half hanging out of the bag. I contacted you twice before leaving feedback but you couldn't be bothered even responding.

Edit: they claim not to have received my correspondence, but it all went to the exact email address that they list on their site for customer enquiries, from that exact site that they put in their reply to me . So that sounds like a Jetkrate problem, and quite a large one.

"Great service"

Excellent service! The delivery was prompt, and the customer support team was easy to communicate with. Highly recommended!

"Perfect service"

Perfect service. Great Communication. Very satisfied.

"Quick good service.…"

I was advised as soon as the goods arrived at Jetkrate and they sent them onto me as soon as I completed the request. Cost of shipping was reasonable as well.

"Really easy to use and great customer…"

Really easy to use and great customer service!

"Fast and secured delivery"

Fast and secured delivery. Packaged my contents nicely together. I recommend.