"Courtney was amazing!!"

Courtney was amazing! Not only was she extremely knowledgeable and helpful but she was very caring and friendly. I felt like I was family not just a customer.
Thank you!

"Very informative"

Very informative

"The advisor we worked with was…"

The advisor we worked with was incredibly helpful and direct. She was knowledgeable and made our experience wonderful.

"The CSS Profile is beyond stressful"

The CSS Profile is beyond stressful! Michael is amazing at what he does. He is very knowledgeable in his field. I am thankful that I had him to navigate through this process!!

"I was very impressed by her knowledge"

I was very impressed by her knowledge, understanding and friendliness. I enjoyed working with her.

"RISLA responded with real people and answered all of our questions and…"

RISLA answered all of our questions and it was a real person responding to us in phone calls and emails - not an automated response center.

"Courtney was great!"

Courtney responded to my message promptly and was very helpful in answering my question. She has a wonderful personality and helped solve the problem.

"Very easy process."

Very easy process.

"Underwriting is a nightmare!"

The people are very nice! However, their underwriting process is painful. I must have received 15 emails returning to me for more information. Sometimes information that I needed to call the former lender for documents NOT available online for download. When I say 15 times, I mean it - that's NOT an exaggeration. I've refinanced my home with less inspection. Inspection is expected, but holy cow! I wouldn't avoid RISLA, but it would be nice to have a human experience to collect all information in as few interactions as possible.

"Great experience "

The team did a nice job of explaining the options, terms and conditions to my son enabling him to make the best decisions for his situation. They are patient, responsive and helpful.