"I tried to order a custom shirt from…"

I tried to order a custom shirt from here. It was painful. I couldn’t order a shirt that was shown on the website. It’s not worth the time it took, and I still didn’t get the shirt I wanted. I gave up. Even contacted support. That was even worse.

"I had an Amazing experience with this…"

I had an Amazing experience with this company. A+ customer service from the questions prior to delivery all the way to ensuring my rush order made it to the door! They were superab! Thank you so much.

"Fast delivery and good communication!"

Fast delivery and good communication!

"Great service and good communication"

Great service and good communication! My artist texted me and gave me mock ups before my item was sent. I was able to make changes before anything was mailed to me. My stuff was sent within 2 weeks. For a personalized item I thought it was very quick and my boyfriend loved his sweatshirt !

"Terrible customer service"

I don't understand these positive reviews. The customer service is atrocious. They never responded back at all over chat, and when I pointed out a a mistake on the confirmation over text, they ignored me and then started arguing with me, and bizarrely blaming me for not verifying my email, which they never even asked for. Spent several days trying to get it right and finally had to cancel. Frustrating and totally unhelpful, they are clearly outsourcing their terrible customer service

"Great!!"

Great!!! I definitely be purchasing more!

"Good quality"

Good quality, arrived on time, quick response

"DO NOT RECOMMEND- Very odd way of…"

DO NOT RECOMMEND- Very odd way of treating customers.
I wanted my cats face on a few shirts and a bag.
simple enough.
The eyes kept coming back different sizes/shapes along with a rude and blunt response.
Having showed it to others (who laughed at the results) I shared the rude messages to make sure I wasn't misreading the tone. I wasn't, it was just bizarre and they seemed to want an argument over one very small change.

I ended up cancelling my order.

I went with a different company who instantly produced better results and with one polite change have already started making my shirts.

"Beautiful custom sweatshirt"

Beautiful custom sweatshirt

"Super customer service"

Super customer service! They reached out to confirm the order details and provided an image of what the embroidery would look like. They respond very quickly and are very kind and polite. As for the product, I received it shortly after confirming the details and the quality is fantastic! Will definitely order again.