"Phenomenal customer service "

Megan, the one helping me, was fantastic about making sure my design was exactly how I wanted it and provided excellent help whenever I had a question.

"Great customer service!"

Great customer service!! I am very satisfied with this website. The customer service help me a lot.

"The shirt was extremely faded"

The shirt was extremely faded. Got the color black.

And the stitching had a little small gap.

Only good side was it shipped pretty quickly

"Great service"

I love how they messaged you and asked if everything looked right that way you could get a sense of what it would look like. The crewneck is very warm on the inside and the delivery was fast! 10/10 would recommend!!

"Excellent in every way"

This was my first order from Embroly. the quality of the product and service was amazing to my surprise. I highly recommend them and will certainly purchase from them in the future.

"My order arrived successfully"

My order arrived successfully, as did my order, very well done job, I am very satisfied and I will definitely buy again 😉

"Terrible decision to try and get a…"

Terrible decision to try and get a sweatshirt of my cat. The picture looked NOTHING like my cat. When I raised issue with it I was told it would be $10 to change it. It’s now $10 to get a refund. So I’m out money and didn’t get what I paid for.

Avoid buying their products

"My order came in less than week from…"

My order came in less than week from the day I ordered! I was updated throughout the whole process!! Amazing service!! You do phenomenal work!! My boyfriend and I are going to love these!! Thank you very much!! We will definitely order again in the future!!

"Very responsive staff ,and the fabric…"

Very responsive staff ,and the fabric and fit was devine

"Failed to embed the correct embroidery"

To match outfits with my partner, I bought a custom hoodie from this company for $118 to receive it had been completed incorrectly. When I looked through the terms and conditions it said it could take up to 24 hours for a response, but instead it 10 days for them to respond, including us doing a follow up email. Due to the mistake on their behalf, I requested a refund and only received 50% back on the jumper, which didn’t include the cost for shipping. This took a total of 3 weeks to resolve and now I cannot match with my partner and am not happy at all.