Apple Home Improvements

Home & Garden
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339 reviews
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Customer Reviews about

Apple Home Improvements

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Mrs Stratford

4.00/5.00

"Guttering and fascia"

I chose this company for the great looking weatherboard. My two dormer windows were looking rather ragged and needed something good looking. I didn't want ordinary horrid plastic so was delighted that an almost perfect colour match was possible with the weatherboard.
I also had the entire house guttering done. A minor niggle after the fit was sorted and I am pleased with the result.
The fitters were great, no mess and very pleasant.

15/08/2016

Mr and Mrs Vincent

5.00/5.00

"Great Service,Great Product from a caring and Professional Company."

From the time we stepped in your showroom my husband and I were very impressed with the quality of your windows,the choice was large.Each member of the Apple Team we dealt with by phone and in person were very helpful and made the transition of our new windows a very easy one. The fitters were excellent,on time and left no mess ,a credit to the Apple name.We would not hesitate to use you again.

06/08/2016

Phil Church

5.00/5.00

"Quality conservatory."

I had heard others say how good Apple products were and I now know they were correct.

05/08/2016

Mr and Mrs Adlem

5.00/5.00

"good fitters and well constructed windows"

we are very pleased with the work from beginning to end. From the surveyor to the workmen all were good at their job, polite and efficient. The windows are of a very good standard very good value for money

04/08/2016

Mr and Mrs McCay

3.00/5.00

"Apple Mc Cay Fordingbridge"

We have had extensive home improvement by Apple,this has included
all the double units (all bar and boors and patio doors. The work was naturally carried out on a number of occasions. Further we have had som roof insulation and roof work carried.

I can say that both my wife and I are fully satisfied with.all the work carried out and the level of good humoured nature of a he fitters. All areas were fully cleared.up on completion of the work
after sales to make minor corrections ( small scratch on a window sill and dropped boor level.

04/08/2016

Mr and Mrs Gurman

5.00/5.00

"Delighted with the service"

We are delighted with our new windows and front door. From start to finish the process ran smoothly and without a hitch. The two men who installed our Apple products were courteous and unobtrusive. They left everywhere they had been clean and the finishing was to a very high standard. Thank you Apple.

02/08/2016

Mr and Mrs Burden

5.00/5.00

"Apple Windows & doors"

We are delighted with Apple who supplied us with new windows & doors. The products are great making our home look a lot smarter. The workman were excellent, arriving on time & fitting the doors & windows with no mess. We are looking forward to feeling a lot warmer this winter.

01/08/2016

Miss White

5.00/5.00

"Very good local company"

Sales Rep: Was not too pushy and helped me to get a price that I was happy with.
Surveyor: Measured up and explained everything to me in a friendly and not long winded way.
Installation team: Arrived on time, were polite, worked in a clean and tidy manner and finished the job on time.
What more could you ask for;for?

01/08/2016

Mr and Mrs Annall

5.00/5.00

"Excellent Service"

I was very impressed by the way the whole package was dealt with, from the sales team, right the way through to the finished product. My new roof on the conservatory is brilliant, and the guys were very professional.
I have no reservations about recommending Apple to anyone.
A very happy customer!

01/08/2016

Mike

1.00/5.00

"Would not recommend this company to my worst enemy"

Apple agreed to complete work at our property in 12 days. In fact it took them 4 months to complete the work. This included 6 weeks where they left scaffolding up, preventing us from accessing our garden. They fitted blue glass to our conservatory then failed to cover it when fitting our weatherboard meaning the glass was covered in chunks of brick, screws and discarded cigarette butts. Our conservatory was left in this state for 6 weeks.

During the work I wasted 5 days holiday waiting for Apple fitters to arrive for scheduled work only for them to not show up. There was no advanced warning from customer service. I repeatedly called customer service for an update on work and was promised a call back the same day only to be left high and dry with no return call.

We found some of the fitters to be very good. The initial conservatory fitters (husband and wife team) were very professional however the majority of the Apple fitters we were sent were not fit for the job, more interested in smoking and drinking energy drinks than completing the work to a reasonable standard. The surveyors they sent us did a token effort which led to problems later in the process.

My wife was pregnant whilst the work was being completed by Apple. They promised the work would be completed quickly and efficiently to alleviate any stress. They failed to come close to meeting this promise and the work was still on-going when my wife went into labour.

To add insult to injury towards the end of the process they threatened my 74 year old father in law with legal action if we didn't sign off on the work immediately. Even though they were still fixing the leaky glass they had re-fitted to our conservatory.

Needless to say we won't be using Apple again, the stress, broken promises, shoddy workmanship and poor communication aren't worth it.

28/07/2016
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