"An amazing Apple experience"

We have bought from Apple before, having had french doors and windows replaced.
This time we decided to have the front and back door replaced. From beginning to end our Apple experience was amazing.The 'boys' who came to fit, Kyle and Carlton were extremely efficient and did a great job!
Thanks boys and Apple.

"Bad Customer Care!!"

No Problem with the work, its the customer care and after sales that's the problem. As soon as the jobs finished you're plagued with phone calls from their cold calling sales team for more of their products and services. I get about 4 or 5 a year! They'll try any ploy or excuse to call.
This morning I received a call asking about my solar panels they installed a couple of years ago. They offered me a no obligation FREE survey and inspection of my roof and solar panels, I accepted, but when they discovered that they didn't have anything to sell me, they withdrew the survey and hung up. KEEP CLEAR of this company!

It gets worse!!!! Just discovered that the 'Solar Energy' business of this Group of companies went into liquidation in January this year and ceased trading. Begs the question then, why they called me yesterday offering me an inspection and survey of my Solar Panels. Gave me the impression they where still trading in Solar Energy. These people have been in trouble with the ASA before over their practices - I think another visit it due!!

"Weather Board Cladding"

Apple were very professional & trustworthy. The Installers were nice chaps, they worked hard & did a good job. They offered a few payment options, they belong to an ombudsman service, but don't think you'll need it and they left no mess when they were finished. Recommended.

"Excellent Service"

Always excellent service and top class work always carried out. Have used Apple in the past and shall continue to use them in the future. Highly recommended.

"its now 6 times and still not right"

I have had apple do my windows and doors plus a glass roof, windows were done to a reasonable standard not perfect but ok , the front door i opted for one with blue windows , which i thought would be stained , but to my shock after 6 months i discover it is a film and it is starting to lift , which i am waiting for a replacement, now onto the glass roof , they have attempted to get this right 3 times , i have had numerous panels of glass scratched , shoddy silicone work , panels that are not straight , dirty marks on my walls which were so bad i had to repaint my walls, Apple charge top money for their services and i wish i had gone somewhere else now, i could have got tripple glazing for the same price, and as for my glass roof i wish they had never touched it. Never again will i use Apple they have wasted so much of my time and its gonna cost me a fortune for a rubbish job
update november 2016 the teams have been out 6 times now and the roof is still not right, it is not straight , panels are damaged , it seems everytime they come out something else gets damaged,Also i have had my door windows replaced 3 times now and that is still not right , i dont think Apple will ever get it right, and to top itt all their insurance company has gone into administration.Biggest mistake of my life getting Apple to do this work.

"Great products and service from Apple Windows"

Very helpful staff .The sales team knowledgable and the surveyor and fitter fantastiic. Made sure we got what we wanted, not what they wanted us to have. This is our second property that we have had Apple windows and doors fitted. More expensive than other's , but well worth the extra cost. Highly recommended.

"Installation of front door"

Very pleased with the product and the speed with which it was fitted. A call a day or two before the fitter was due giving his name and time of arrival would have been appreciated.

"Professional, friendly service"

From the initial visit though to the installation we received excellent service. This is the 3rd time we have used Apple and will use them again.

"Very Professional"

I thought the people I came into contact were very professional and really knew their product. The salesperson wasn't 'pushy' or 'hard-sell'.

They are certainly not the cheapest, however, you can see the quality of the product. As with most products - you get what you pay for. If I move and need new doors and windows I will happily invite them back to quote.

"A wonderful customer experience from start to finish"

Apple Home Improvements provided a superb customer experience from start to finish. The initial meeting with the sales representative was great, as he listened to our thoughts and requirements and suggested excellent ideas to enhance them. We agreed the price and after the surveyor undertook the detailed measurements, it wasn't long before the fitters turned up. They dismantled our old conservatory and put up the new one in a timely fashion and were personably professional. The plasterer did an excellent job on one wall to finish the job.

We noticed a hairline scratch in one window and Apple immediately sent someone out who decided it needed replacing, no quibbles.

I would have no hesitation in recommending Apple Home Improvements.