"The trial period was a game-changer."

The trial period with free returns was a game-changer for me. I tried a Lupin that couldn't cope with hills and bought a Ren. I have owned it since May last year. Its greatest asset is its stability; its track is wider than my class 2 scooter and I can push myself up on it when I get off. I can fold it with one hand, which is essential as I must always use a crutch. Its speed is awesome! The bag on the back is essential for me and a really useful accessory. Getting used to bike braking takes time, but the brakes are excellent. The reason for the 4 stars is the Ren's reluctance to restart on a slope; when the brakes are applied the power is cut so putting out a foot to hold you for an instant is essential but hard for me to do. Because of its wide track, I can reverse across the slope and then turn up the slope on full power. (It needs a handbrake). The large wheels allow it to go virtually anywhere. It has been a good buy for me.
John Bramley

"Mobility Scooter"

Thankyou for the brilliant service which we had from you regarding my mobility scooter It came on time no hassle just so easy .I must say Lauren the young lady we spoke to on the phone was beautifully spoken and so friendly and helpful this was very rewarding for us being pensioners and made it so easy .Also the delivery driver was really helpful and pleasant Hope to get out and about which will give me more freedom thankyou

"Good personal contact and problems…"

Good personal contact and problems quickly resolved.

"Got item on time over the moon "

Got item on time over the moon
With my basket for mobility scooter thank you Betty&Bertie

"I managed to find the website easy…"

I managed to find the website easy enough, this is the second Bertie and Bertie scooter “, I loved my old one I think the motor died on me , I took it every where and went on all sorts of terrain from gravel the beach grass and even gone through muddy parks and in all sorts of weather as I take the dog for a walk

"Mobility made easy"

Very pleased with scooter so far only had it one day. It seems very stable and went up a steep hill near our house easily which is why we choose the Ren Folds up easily and seems as though it will be easy to use on buses and trains The service was amazing ordering the scooter was easy as able to speak to a helpful and knowledgeable person on the phone excellent delivery as well

"Helpful online service from Lauren"

Helpful online service from Lauren

"Iovely people to deal with and very…"

Iovely people to deal with and very efficient ordered one day delivery due next day

"Easy to order "

Easy to order , perfect scooter for my situation. I like how it looks like a trike rather than medical equipment

"Fantastic scooter & very nice & polite…"

Fantastic scooter & very nice & polite & helpfull ladies would recommend them to anyone thank u x