"Service and great delivery"

Service and great delivery
The scooter is great,just most pavements are rubbish

"Was a breeze "

Was a breeze , great easy service .

"The young lady was very helpful and…"

The young lady was very helpful and very polite and very efficient thank you

"The Lupin is good but the Ren is perfect for my needs"

I first bought a Lupin mobility scooter from Betty & Bertie. While the Lupin was great to go to the shops on a pavement and up slight inclines I needed something more. Looking on their website I see that the Ren has all off the great qualities of the Lupin plus more power meaning it will cope with steeper inclines which is what I needed. After agreeing by e mail I exchanged directly at their offices. I met all of the staff who were amazing. they're friendly, understanding, knowledgeable and very helpful with regards to customer requirements. Having now used the Ren it suits all of my needs and does what it says on the website. All in all a fantastic experience dealing with Betty & Bertie.

"Received the Ren scooter on 17/07/24 as…"

Received the Ren scooter on 17/07/24 as promised by Fedex and Betty & Birtie. Looked a Brilliant piece of engineering. Tried The scooter round the house to get used to the controls for quite a long time and thought it was great. At the weekend I decided to take it to the local park which is a vast area with miles of Tarmac paths, I found the seating most uncomfortable and the hinges on the backrest stick in your lower back being very painful. At the end of the trip I could hardly walk I was in so much pain. Such a shame as I was so looking forward to keeping it and I will have to return it to Betty & Bertie. Such a great machine spoiled by uncomfortable seating.

"Very poor they cancel me twice for what…"

Very poor they cancel me twice for what I didn't do and I am disable need front Basket on my mobility scooter and they ask too much question what it is for and check make sure if u are really disable because of vat
exempt! I will never shop there again best any of you don't order from them. They also other phone you as well I have block them.

"Great customer service "

The lady I spoke to was very helpful and polite and made me feel at ease because I don’t like talking on the phone she helped by taking my order instead of being sent to your website where I know I would of panicked and not made an order and to me that was great customer service.

"Spoke to lovely lady Beckie was very…"

Spoke to lovely lady Beckie was very helpful and when she done order for my scooter went through everything very helpful ⭐️

"Very straightforward no problems"

Very straightforward no problems

"Very friendly and professional service 😊"

Very friendly and professional service 😊