"Really quick straightforward service"

Really quick straightforward service. Shown the car I wanted quickly, allowed a test drive and the talked through options with no preasure or expectations.

"Jack was a breath of fresh air"

Jack was a breath of fresh air. From start to finish the most painless car purchase I have experienced.

"Do not go for recall "

I had a perfect car ,old but gold! no issues with it. They made a recall for egr and the process was fast. As soon as I left I had "drivetrain" and a strange noise. I was told that I might have this issues until everything set in place. I had the car parked for a while and after that I started driving the car in town. No issues at all. I took the car for a longer drive and guess what "drivetrain" and turbo left me . I spoke so many times on the phone and explained the problem and they said they will check the car for free. They checked the car everything apart the engine fault cause by EGR. You can t tell me is not related yo EGR since I had a perfect car before the recall and I read a few other reviews with the same issue. They told me I have to pay £165 only to look at the engine!!! Are you serious? You could take responsibility. It was confirmed at the breakdown it is from EGR because you put a brand new piece at a 2012 car. I put this review to help other people. I was expecting at least to look at the engine fault caused by egr free of charge since you called me to replace it. I am not talking how many times I called and I was not on the system...

"Excellent customer service"

Thanks once again to Louis Cosgrave at Sandal BMW for my amazing new car sorted in the quickest 2 day turnaround!
Louis made it a seamless process & was in contact with me throughout.
He is a lovely guy to deal with & I most definitely recommend him to deal with for your new car purchase.

"Excellent service from Sandal BMW…"

Excellent service from Sandal BMW Wakefield. A big shout out to Ikhlas and Michael who worked really hard to get the deal I wanted. Very professional and friendly advice and they delivered on their promises. Thank you very much indeed for your help in getting me into my lovely BMW!!

"Ridiculous "

Very disappointed with the service at Sandal Wakefield BMW. We visited on Sunday January 19th when no staff were available, so we left our contact details as requested. After receiving a callback, we scheduled a test drive for Friday January 24th. However, when following up, we learned our appointment was never actually recorded in their calendar and they were unable to accommodate us due to double booking. This level of disorganization and lack of proper appointment management is frustrating and wasted our time. Better communication and scheduling systems are needed.

"Louis was the consummate professional…"

Louis was the consummate professional throughout highly recommend

"Enquired at Wakefield about purchasing…"

Enquired at Wakefield about purchasing a BMW beginning Dec. Had to chase the sales person two weeks later. Then had to chase again to discover the BMW car I wanted had sold. No alternative car offered. Obviously didn’t want to sell me a BMW !!

"Excellent staff and service from start…"

Excellent staff and service from start to finish.

"An excellent purchasing experience"

An excellent purchasing experience. The car was completely as described and presented immaculately, having previously only seen it in preparation photos. It was a pleasure to meet with Paul, who made the purchase and handover of our new (used) BMW a thoroughly professional and enjoyable experience. A credit to both Paul and Sandal BMW.