"THE WORST!! Not reliable"

Oh my god they’re THE WORST!!! They’re not reliable AT ALL! I see some good reviews here, I guess, ordering from them is like a roulette. You may receive something nice (I guess based on the reviews), and may receive something very bad (my case). It’s not what you want for their quite high prices. My order cost little less than £90.
I ordered a plant from them for my husband’s birthday.
Not only did they mess up with the dates (they let me place the order, and in 4 (!!!!!) days after that (1 day before the birthday) it turned out the plant was out of stock). Obviously, the surprise was ruined. I had to tell everything to husband and he agreed to wait.
Today, (3 days after the birthday) the plant was delivered. The plant is a complete mess, all the fruits lay down on the ground, the branches are broken, the delivery box looks like it was smashed several times. A reminder that the delivery cost almost £7.
Another shockingly bad thing is the support team. They are simply terrible!!!! They either don’t bother to answer your letters at all or write you a random letter once in 3 days. I tried calling them, they don’t pick up the phone.
I’m very, very disappointed. In fact, I’m frustrated.

"Wonderful plants"

Wonderful plants, very fast delivery and excellent information about the plants and their care.

"Delighted with my purchase"

I ordered a large plant that I had wanted for a long time. It arrived within just a few days, in excellent condition, and is now thriving in its new home thanks to the advice that accompanied its arrival :)
Thank you Bloombox!
Sue

"Simply the best"

I have purchased from you before for myself and decided to send a gift to a friend. She was so delighted with her plant. Always so well packaged and great quality. I will recommend you to anyone

"Love our lemon tree from Bloombox"

Love our lemon tree from Bloombox, delivered quickly and in perfect condition.

"I didn't expect to be this excited!"

Just moved house and fancied a few house plants to liven the place up. Came across this subscription which takes all of the decision making about not only which plant, but which plant pot to buy all wrapped up into a monthly mystery box. I did not expect to be so darn excited about it.

Really well packaged, and not a scratch on the box despite it somehow getting to me from the Netherlands.

I cannot wait until I get my new plant next month!

"Beautiful"

All plants arrived looking healthy and packaged with protection in mind. The plant pots are gorgeous and Bloombox takes all the hassle out of finding the right sized pot, and without having to source beautiful pots from 'all over' that fit with own decor too.

"3 subscription plant received ..... roll on No 4"

I have just received my third plant in the subscription and really happy with all the plants, pots and the excellent information. I live in the Highlands of Scotland and each delivery has been perfect. I have really enjoyed reading about how plants help with the quality of air in our homes. Roll on next month....

"Lovely website and fantastic selection…"

Lovely website and fantastic selection of plants, however, plants did not arrive in great condition (dry and damaged) and customer services attitude was not the not as helpful as I have experienced with other well-known online plant and flower retailers!

"I received my plant today but it was…meant for someone else!"

I received my plant today but it was meant for someone else! I called Bloombox and a really nice person answered the phone and sorted it all out! Hurrah for Bloombox! Excellent customer service.