"Amazing service from Joanne at Bloombox"

In my second month of the subscription and the courier lost my parcel. Joanne from their customer care team has been an amazing help. Really prompt response time. Provided me a form to raise the issue with the courier and arranged for a replacement to be sent which I should receive shortly! Very happy with the service!

"I get the monthly subscription"

I get the monthly subscription, all plants are really healthy and delivered really carefully, its so lovely to be sent another addition to my green family every month. Now I need to put up some more shelves.

"Beautiful monthly treat"

I'm three months into my subscription and loving it.
A monthly treat just for me.
They have all come well packaged with good information cards so that I can give my new plants the care they deserve.
Each plant also comes with information about the positive effects of plants in your home.

"Excellent service"

Excellent service, beautiful plants, updates on delivery, delivery was quick with my boxes arriving in perfect condition,could not be happier.. will definitely be buying from them again.

"Good communication"

Good communication, and a great plant this month thank you

"Very pleased with my plants"

Very pleased with my plants. I love them

"Very good service"

Very good service, prompt delivery and good quality product.

"Stunning and unique goods"

My first purchase was a stunning medium calathea which arrived as promised, on time and beautifully packaged. It is extremely healthy and came with lots of helpful and easy to follow care instructions. It is so beautiful that it deserved a new pot which I bought from Bloombox. The sizing guide was very helpful in choosing. Thank you Bloombox you are a fabulous and unique company.

"Disappointing and bad quality plants"

Disappointing experience from start to finish. Bought a snake plant in January, which despite paying £6.95 for postage arrived with sad looking and damaged, snapped leaves. I contacted customer service and was offered a 20% discount, which I accepted to avoid the hassle of returning the plant. Six weeks later the plant developed an infestation of fungus gnats, which I understand is common with poor quality soil. Despite my best efforts, I've not been able to get rid of the infestation and my plant started to look quite poorly and had to be disposed of. I chose Bloombox because I thought I would be paying a premium for a good quality plant but have been disappointed. Feels like a massive waste of money and can't recommend them.

"Questionable quality"

I am afraid that the Zamioculcas Zamiifolia I ordered arrived with black spots covering it that would have been caused by overwatering, the plant pot was sodden on arrival. Overwatering an Zamioculcas Zamiifolia causes the soil to stay wet too long - leading to root rot. Rot is caused by anaerobic fungi and bacteria. Anaerobic means without oxygen; and that’s what happens when soil is wet too long - there isn’t enough air in it to feed the cells of the roots (which, being living things, require oxygen,) or the microbiome of the soil (the helpful bacteria, fungi, and micro-organisms that make for healthy soil.) The spots are caused by a fungus, usually, which can move into the stems of the plant from the roots, or it can be a secondary infection attacking because of the reduced defenses of the plant.
After contacting Bloombox after sales I was advised that the black spots were natural. I know that this plant will not survive long. They are offering no exchange or refund. Disappointing and not a trustworthy seller.