"The holiday experience from start to…"

The holiday experience from start to finish was excellent,driver was very good hotel was very good all in all a good experience

"Llandudno Merrion Hotel hotel was great "

The hotel was great ! Cleanliness superb! Food excellent! The driver and tours excellent! The only small fault we could fine was the coach was old! I think they need to update coaches!

"Cotswolds and Oxford."

The overall holiday was very good, all we expected what let us down is that we didn't get the seats on the coach we booked,these were three rows behind the driver,we ended up on the kerb side of the coach in seats with very little leg and foot room and over half of the window was blocked with the disabled access door, this totally spoilt the coach experience.The driver offered seats at the back of the coach which we accepted,but no explanation how this happened,

"Hotel room was good"

Hotel room was good, with a comfortable bed. Food was tasty and a bit different from the usual fare. Driver was friendly and helpful.

"Check amount of time spent in coach on trips out"

Really enjoyed our holiday, as usual. Only disappointment was twelve hour journeys at beginning and end of holiday. Also a lot of coach riding to various places of interest and not enough time spent in the open air.

"Great holiday with very good weather"

Great holiday with very good weather. Fantastic hotel at the Merton but the representative Elaine was terrible. She met the group at Jersey but at first asked the first few to stop where they were , in the middle of the way out therefore creating a blockage before telling them to go outside to a “blue bus”.She told us to meet her at 5 pm and she was quite rude to some who arrived a few minutes late. She had brought luggage labels for Poole instead of Guernsey “ because usually people go to Guernsey first”. All the excursions she was promoting were for ‘her other hotels’ and none were for Monday or Tuesday, our free days. She did arrange for a coach to pick about 14 of us up on the Tuesday to the war hospital for £10 each. At the docks going to Guernsey she told a couple in our group to stop checking the bags in because they were wrong, then realised we were Palmers and she was wrong. One of our group from Whitkirk is a properly trained guide and could have done far, far better. I would be ashamed to use this lady if it was my company.
Guernsey Peninsula hotel was very good except they were far too busy on the Friday evening and service was slow and the food was not up to standard but the manager apologised .
East Cliff Hotel in Eastbourne , we christened a modern day Fawlty Towers. Only three members of staff at any time, bar only open before evening meal and then no staff. Meal with vegetables of the day was frozen peas , green beans and carrots and sadly swimming in Luke warm watery gravy. Most had a good laugh and didn’t let it spoil a good holiday.
Would have liked more time in Guernsey so we could have visited Sark.
The only real complaint was Elaine, and we thought you were wasting money paying her. If you have the Whitkirk lady on future trips ask her to do it instead. I am sure she would have been willing.

"Great all round trip!"

The bus driver was accommodating & funny! He walked into Windsor with us from the coach park to make sure found the centre. The coach was pristine with good leg room. There was ample time in Windsor & early entrance meant that you avoided queues. Cream tea on the Thames was relaxed. Good choice of hotel - though the drinks were pricy! Really positive experience

"Door to door holiday from Newcastle to Jersey this was the best holiday very well organised, literally door to door. Well done Palmers will use this again "

Fabulous experience literally door to door, both in resort and at home. Our flight was delayed on coming home and missed taxi but a call to Palmers (I think Mark) brought the taxi back in 15minutes. Jersey hotel was a good pick also by Palmers, thank you B & P Malins Consett

"Galway and Dublin "

The holiday to galway and Dublin was a good trip
Hotel excellent food plentiful and day trips very good
The day out to the Manor House and famine museum needed an extra hour to be able to see the gardens
The only disappointment was the lack of coach breaks throughout the journey home

"A very enjoyable holiday in Ireland. "

The home pick up is an added bonus when booking a Palmer’s holiday. The taxi arrived on time for my outward journey and was waiting on my return. Although the journey to Republic of Ireland was long the coach was comfortable and the crossing to Ireland was smooth. The Bloomfield House hotel is worthy of it’s 4 star rating. It’s a really nice hotel set in lovely spacious grounds. The room was large,clean and very comfortable. The swimming pool was excellent. Food was good overall and staff very friendly. The trips out were very good indeed- made extra special by having a tour guide in Dublin and also at the Famine Museum.The main driver Andy was very pleasant and obliging. I would certainly be happy to book with Palmer’s again and recommend the company to friends.