"Fab flat in a fab neighborhood!"

It was such a gorgeous home...it felt like a home away from home.The team was very responsive to any issues we had.

"OFS - definitely above average"

Our apartment was exactly as advertised in the pictures and descriptions. The check in was above expectations with a tour to explain appliances and any apt quirks. The housekeeping and little adds like quality hair dryers were nice touches. Lastly, the communication throughout the stay was very welcome and helpful. Would definitely use OFS again / recommend!

"Chepstow road X stay"

First on OFS - the team is very responsive at all times. Booking process can be a bit tedious primarily because they don’t have real time availability on all flats. We had to go through a few iterations to find the one we liked and was available for our dates. I guess it depends on each owner and their requirements. But OFS team works hard to get back with availability.
Even during the stay, OFS team was very responsive .. I would only suggest that they might consider changing cleaning services firm .. our flat looked clean but underneath the furniture, there was a lot of dust.. OFS team immediately sent the cleaning team to clear it up ..
Regarding the flat Chepstow road X- it is a beautiful flat, furnishings and decor are as shown in the photo. It was well equipped .. all that is required for a long stay.
It is cozy ie small but I am told that it was a good size for a london flat . Technically, it is meant for 4 adults but I think it can be a bit crowded with 4 adults ..
It has steep stairs .. 3 levels to get to the bedrooms and 2 levels to get to the living room. Again a very london flat feature. But people with knee issues can find it hard to climb up and down.
The flat is very well located - close to several good restaurants, tube stations and grocery stores and Hyde park
We really enjoyed our stay despite the stairs and many thanks to the owners for letting us use their apartment

"Fabulous Flat in Primrose Hill"

Fabulous flat in a great location with a lovely neighbourhood feel yet with easy access to central London. The modern flat was spacious, bright, clean and extremely comfortable for our monthlong stay.

The kitchen for the most part was very well equipped and made it easy to prepare home cooked meals. Nespresso machine, French press, and other appliances were top notch. One small suggestion would be to equip the kitchen with a few serving platters and a more complete set of cutlery to make entertaining guests easier. Overall we really loved the flat and would stay again.

This was our first time renting through onefinestay and we were very pleased with the level of service leading up to and during our stay. We will definitely rent through them again in the future.

"Perfect ! "

Excellent, warm and detailed communication before and during our stay. The apartment was exactly as described, but was even better in person than in the photos! It is beautifully decorated throughout with a mix of contemporary, traditional and comfortable. A serious cook lives here, because the kitchen is a dream, equipped fully with high quality EVERYTHING. There was a lovely patio to enjoy the spring weather, some good restaurants nearby and steps from the local library. 10 minute walk to the tube. p.s. this apartment is on three floors, so not for the arthritic, those with memory problems ( forgetting something can mean climbing a lot of stairs) and my only other caution is that the tubs are slippery and there are no safety mats nor grab bars in the bathrooms. These minor complaints aside, our stay was perfect in every way.

"Highly recommend!"

From start to finish, working with one fine stay made planning my Cabo trip so easy. The concierge was attentive and knowledgeable and the home was beautiful. We will be using them again!

"One Fine Stay provided one fine stay! "

As I planned an inaugural girl’s trip to Europe, I came across a beautiful property on line managed by One Fine Stay. From my early conversations months ago, till the day we arrived through to the day we left, One Fine Stay was an amazing partner. The entire staff there was wonderful, not only providing a beautiful home in London, but also being available when we needed dining suggestions, and answers to questions about the home and more. We truly appreciated the tasty snacks left for us, as well as the ability to check in early as we were taking the red-eye from America. The home was immaculate and very well appointed. I highly recommend this company.

"It was a beautiful house in a wonderful…"

It was a beautiful house in a wonderful neighborhood. It even had a backyard!

"A perfect family vacation "

Our onsite concierge, Jose, was terrific. He stopped by daily to ensure all was well, got us tickets to the lagoon, scheduled the cook - who was fantastic - and fixed the air conditioning.

"We had a great experience with our…Rental in Chelsea"

We had a great experience with our rental through OneFineStay. The staff was responsive with questions during the review and booking process. At the time of check-in, a staff person was waiting to meet us. And, when we had a specific request for additional bedding during our stay, it was responded to the same day.

The flat was exceptionally clean and the starter treats of coffee, tea and cookies were a very nice touch.