"Keter have been very kind to me"

Keter have been very kind to me. They have provided me parts, free of cost, that broke off due to a fox in my garden for a product that was out of warranty. Dana was extremely helpful throughout the process.

"Zero customer service "

Where do I start! Bought £1400 shed in September and found a missing part, contacted customer services and was told the part was on back order and they had no idea when it could be replaced. They said I could disassemble the whole shed and send it back to the retailer 😀😀😀. Flimsy build quality and nightmare instructions,made building it too a chore. Three months and no contact and to be honest, don't expect them to bother. I do wish I had purchased a proper wooden shed instead. Stay clear 😠😠

"Keter UK Wow"

Keter UK. Wow what a customer service you have.. I was trying to purchase a broken lock mechanism but with a few simple questions it was packed and posted free of charge… thank you so much

"PROMPT AND EFFICIENT SERVICE FROM KETER."

The hydraulic piston mechanism on the lid of my 'KETER Store it out Max' unit had failed, but after speaking with Evan in Customer Services, he kindly agreed to send me a replacement set free of charge.
These were delivered and fitted 2 days later, and its working as new. Many thanks to all at KETER for this prompt and efficient service.

"Prompt replacement of roof panel."

Prompt replacement of storm damaged roof panel, with no charge - very good service.

"Our hinges had failed on our storage…"

Our hinges had failed on our storage box and Hila replaced them for us very quickly. We were very impressed with all aspects of this company.

"Great product, amazing customer service"

I ordered a Keter shed which in itself is a great item and in the main went together really easily. One part however was damaged and so I needed to secure a replacement. the team at Keter were amazing, a short exchange of some e-mails and the provision of a few photos of my shed and a new item was on its way to me, no quibble and no hassle. I am blown over by how easy this was to do and cannot recommend this company and their products highly enough.

"Excellent customer services."

Over the years, I have purchased a number of items from Keter and been very pleased with them.
My last purchase was an "Oakland 7515 shed".
I waited nearly a year to erect it, as I didn't have the base done until recently. Whilst erecting it I realised I had some brackets missing. A quick call to customer services, had the brackets here within a couple of days, no quibble.
Excellent customer services!

"Recently Bought A Keter Item"

I recently bought a Keter item, and there were a few small issues with parts. I contacted Keter direct who were brilliant at sorting the issue out. The lady l spoke to was polite, and friendly. Nothing too much trouble, after only a couple of days the new parts were with me. Keter looking after their customers, well done to all, especially Dana Avivi. Thank you.

"Excellent service "

I contacted Keter because the hinges had failed and were not holding the lid up anymore. It was out of warranty so I was expecting to pay for them however, after great communication with Dana. She kindly arranged to send me a set FOC. Excellent service.