"Racketeering"

Wow, what can I say. I was left to take Dr. Chang and his other businesses to Federal Court on charges of Racketeering & Wire fraud. A jury return a verdict in my favor in June 2020. He operates sloppy and illegal in his practices and what did he have to say for himself in trial? "what am I suppose to do? Tell my doctors - the law is the law?" The attorney got to tell him that in the boxes of papers he reviewed he never found one that said he was exempt. It is all about the money isn't it Dr. Chang? Civil Action No. 4:18-cv-00615-ALM

"I needed antibiotics on a sunday went…"

I needed antibiotics on a sunday went urgent care and was told 3 hour wait. Tried this service on a whim. The dr called me within a hour. After seeing the pictures I send he refilled my prescription. I could not be happier with this service.

"I would recommend this for anyone this…"

I would recommend this for anyone this is the best ever

"Went online at 7:26pm"

Went online at 7:26pm. Received email from pharmacy that prescription was ready @ 7:50 pm. Amazingly efficient process with professional courteous service!!!
Thanks Dr. Says🤗

"Said they repeated tried calling"

Said they repeatedly tried calling, not true. No messages were left. Paid for 15 minute appoints, Dr. just skipped right over me. Did get refunded, but should have never happened.

"The doctor was 39 minutes late for our…"

The doctor was 39 minutes late for our appointment. I scheduled the appointment during my lunch hour and had to miss lunch completely due to waiting for the call. When he called, he did not even introduce himself, had NO bedside manner, was incredibly rude and sounded like he was driving. As a matter of fact, we were disconnected twice as I'm sure he was driving through a dead zone. It sounded like he was in a tunnel and he continuously interrupted me. I was unable to even finish my symptoms and he said no need to finish, we'll refund you. He did not even let me complete a sentence. I have never been treated by a physician with such disrespect. Complete waste of money and effort and while he did say that I would be refunded for the visit, I will not get my valuable time that was wasted on this poor excuse for a doctor. I hate to say something like that but he was incredibly disrespectful and unprofessional. Awful experience and I will not be using DrSays ever again and will most definitely not advise my friends to use it either. Such a shame...

"Used them 3 times"

Used them 3 times. Was connected to a dr immediately and my prescription sent to pharmacy. Very convenient

"After 4 visits with Dr Says"

After 4 visits with Dr Says, adding a monthly membership which cost $3 a month.
Last visit was late in day, said it was cancelled, then the Dr called.
Very rushed. Call was 1 minute long. Only filled my RX for 30 days stating I needed labs. Never explained in phone call. Very dissatisfied!!

"Quick and easy!"

I’ve used DrSays 4 times now. Every time has been quick and easy, and I’ve had no issues. The doctor calls, we talk for a minute just to verify the reason for the visit, and then they prescribe whatever med or antibiotic I need and it’s at my pharmacy within minutes. I highly recommend them and am really happy with the service. I’m not sure where the negative reviews came from because every time I’ve used them it’s been the easiest thing ever.

"I'd previously given this service a…"

I'd previously given this service a glowing review. I am here to say that I can no longer recommend that anyone receive medical services from them. During my last appointment I was told that I would be able to get another refill of my psychiatric meds due to COVID.

Tonight, twenty minutes before my appointment I received a notice that I would not being getting my meds refilled. Going off my medicine cold turkey is dangerous. I can't get an appointment elsewhere for a month. Withdrawals drive my mental illness into high gear. I have violent mood swings, self-harm, become suicidal and have crippling anxiety attacks on my own. It's much more intense with withdrawals. I'll also have the sweats, nausea, the sensation of randomly being shocked and several migraine episodes a week that end in about 6 hours of vomiting.

This is all because a gate keeper decided to deny me medicine that I've been taking for half a decade. Don't waste your time or money here. They will tell you one thing, then take your money and leave you sick.

I contacted customer support about this situation. They were not helpful in any way. They sent me a message about how they understand my concerns and I can just wait a few days and see if another one of their doctors will fill it. I'm horrified by this. Just give us more money, wait a few days with withdrawals and see if we decide to let you not be sick.