"Gullivers Dinosaur park"

Dont bother , should be clear its more for 5yr olds and under Entrance is not clesrly sign posted, its overcharged no OAP discounts needs updating toilets are not nice dark and dingy most of the staff are miserable and jobs worth, food is appauling, all in all they need a lesson from Disneyland they certsinly got it right in florida, boat ride extremely run down and why oh why font these places understand good catering with good food . Wont back thats for sure.

"Absolute disgrace"

Absolute disgrace took my family and my 6 year old daughter is autistic she was Going on the caterpillar ride with my elsest daughter and showed her proof of disability and the way in which she was spoken too was an absolute disgrace by the ride operator it was disability discrimination against a child and then to top it off we goes for food and there was a member of staff stood behind the food counter where there was open food on the hot plate with her finger up her nose i wouldnt go back here if it was the only place in England to take my daughter i am disgusted with it and gullivers world think its ok to give me a refund or a day back there for free i visited the park on 9th August and this has gone on since then with my complaint.

"visited gulivers World yesterday with…"

visited gulivers World yesterday with the family not been for a few years. It was very busy obviously school holidays but all the staff so friendly and helpful all through the day, had to queue for rides but again the little play areas around the park kept the kids entertained while we queued lots of staff out and about making sure everyone and everything all OK defiantly come back again. would recommend booking online to save yourselves some money though

"Our local Gulliver's is in Milton…"

Our local Gulliver's is in Milton Keynes. We love it. I can't understand the bad reviews. The theme park is great (my kids actually preferred it to Disneyland Paris!) And we recently visited the dinosaur farm park which was equally as good.

"Overall great experience"

Overall great experience. We stayed at the Wild West accommodation. Good hospitality & they go the extra mile for the kiddies like marshmallows on the fire, milk & cookies, movie... The kids loved it all!. The theme park was great it can just use a bit of a facelift. All the rides were open so we had a good 2 days of fun. One suggestion I would make is the park can keep up with bigger & better rides that the other theme park offer. We will definitely come again for the kiddies to have their fun

"Visited Gulliver's near Warrington"

Visited Gulliver's near Warrington. Brilliant family day out with lots of clean toilets, refreshment booths and fun rides. HOWEVER there were also lots of neglected areas in the park and rides that were not open. Everywhere needed a good scrub and a lick of paint. It appears that no money has been spent on updating the place. It was very busy but I am giving 5 stars to the mainly young staff who were always pleasant, helpful and professional.

"AWFUL"

We checked in, walked to our cabin, it was JCB, not the beach one we booked. Filthy, metal floor ripped/damaged and sharp pointy bits sticking up, marks and bogeys on walls, the smoke detector was broken, wall by the door damaged, walls covered in mould, under sink covered in dirt, bathroom covered in mould, shower head rusted, toilet roll holder had sticky/dirty substance on and fell off, dirt/dust over floors, curtain was damaged, black blankets on the beds were filthy, tv remote missing battery cover, a bin outside cabin had rubbish pouring out on the floor, cello-tape stuck on wall in outdoor area, wooden table was broken and spiky vines over growing into the area too, the whole cabin was not clean/safe for my children. Specifically booked beach den as the beach is our daughters favourite place, we wanted her to wake up on her first birthday somewhere special, however, we got to wake up in a filthy and unsafe JCB cabin which upon check in, no one told us we had been moved, we complained and got told someone had booked beach den on booking.com (I booked on Gulliver’s actual site), so they were overbooked and just upgraded us to a slightly bigger room. We were offered an accessible Wild West lodge but it looked like any old cabin, nothing special for a girl celebrating her birthday, it still wasn’t what we booked. Was eventually agreed that we would be given a refund and a gift for my daughter from gift shop, we accepted because it was getting late, everyone was tired. No where to get any breakfast on site, had to leave park to get breakfast. Went to Dino & Farm park, awful, lots of enclosures in the reptile house/farm part empty, no shops for drink or food open, foliage was overgrown covering dinosaurs, most dinosaurs were broken/not working, water ride smelt awful from mucky water, all staff members apart from one were grumpy, left after an hour. My partner went to get manager who said to find him in the morning to get our daughters gift from the shop, the manager was saying he never said he would do that and instead said “No I was trying to get something sorted out for her last night but you seemed more bothered about a refund” (We spent more time asking if they could do something special for her or give us a more girly accommodation since it was her special day). He then said “I couldn’t get anything sorted last night so nothing is in place”. I reminded him about the state of the JCB cabin and he said “If you would of told me last night, I could have done something like sent the cleaner in”, a cleaner can not fix damaged things or clean off mould and my partner had told him the night before that we weren’t happy with the JCB cabin. Then went to Gulliver’s park, the rides were good, some a little tired, but overall my kids enjoyed the rides. A fair few things were not good, soft play area was filthy, dirt/dust on floor, mould covered fire door, poo/dirt smeared in ball pit with tissues and trio hazard floor, toilets filthy, rust/dirt over floor & tiles falling off wall. All but 3 staff were grumpy, had several staff telling us about being understaffed and told they had to stand out in the sun all day with no break because of that, so they said “I can’t be f word bothered, if they make me stand out here with no break, I’m f word walking out” in front of kids. A few rides were closed and a real lack of places to get drinks/food, options were ice-cream, chicken nuggets, chips or burgers. Got 2 burger meals, the lettuce in them was brown/wilted, tried to return them for something else or a refund, told no. Left the park, we’ve stayed at and visited a lot of Theme Parks, this is the worst.

"Unfortunately 1star is being generous."

Unfortunately 1star is being generous. We booked the princess room for an overnight stay at Matlock Bath.
Terrible, disgusting, dirty and disorganised.
Rooms are converted containers stacked on top of each other! Tired, very strong smell of wet damp& urine, no mattress protector or pillow protectors, stained dirty damp carpets, pictures hanging off the walls, sodden filthy faux grass on balcony, dirty windows, cheap furnishings and beds. Some staff were great, others clearly couldn’t care less. We didn’t receive our breakfast, staff didn’t know anything we asked. Just a bad experience from start to finish. How this place remains open is a mystery to me, health and safety need to take a look!
Very disappointed with the hotel. Park itself was ok.

"Children loved it."

Went with 3 children, two aged 10 and one 7. My view is it needs quite a bit of money spending on it and it looked very tired in places, but it's not for adults it's for children. They all loved it, spent over 7 hours there, wasn't massive queues (May 22) food was good (Burgers,chips) lots of choice, all the staff we came across where very helpful, lots of parking so overall a great day out.

"Good, nostalgic day out but needs updating"

Good day out for children of all ages, plenty of rides to choose from and all of them fun even for the adults. Good food selections, and a beautiful park to walk around. The pirates that walk around are also very interactive with the children.
However, not one thing seems to have been updated in the last 30 years. It looks exactly the same as when I'd go 20 years ago. Parts of the park are very run down and could do with a lick of paint or a refurb. We went on the wooden roller coaster and the seat belt snapped when putting it on, leant against a fence and part of it fell down. Some staff members look absolutely miserable (but the older gentleman on the dinosaur train was a delight!). Wait times can also take a long time but that's to be expected.
Would love for it to be open longer so you can go on everything, but will still return with my son whenever possible.