"New Shipping Company Doesn't Do Its Job"

Used to be great but they changed who provides their shipping services and now it's godawful because it won't ship ANYWHERE, it used to ship fine to my house for a flat fee, now shipping costs more and it won't even deliver to my *town*, it wanted me to drive all the way to the city 2 hours away for it. It's devastating because I used to order from them all the time with no issue.

"Exceptional books company!"

I am a big books lover. For myself, for my family and friends. Book is always my gift of choice. Book Outlet is amazing. Great choice of books, unbeatable prices, fast shipping and most excellent customer service. I am so happy to have found them. I have received books a bit damaged a couple of times but got an immediate replacement. This is an exceptional company. The only downside, for my wallet, is that I can't stop ordering books all the time. More than I ever had ;)

"Great customer service "

I recently ordered from Book Outlet for the first time. The prices were amazing, the shipping was fast & the books are in great condition.

One of the books that arrived was not the one I purchased. I emailed their customer service and got a quick, friendly response. They didn’t ask me to return the book I received; they requested I donate to a locate charity if I did not want to keep it, and are sending the correct book immediately.

I’m very impressed with their customer service, book options and prices! I will definitely purchase from them again!

"Efter lång väntan fick jag äntligen min…"

Efter lång väntan fick jag äntligen min bok. Det visade sig att den långa väntan berodde på PostNord och inte på BookOutlet. Uppskattar snabba svar från Book Outlets kundtjänst. Ylva

"High shipping cost"

Prices are good but I live 10 minutes from their location and paid 10.00 for shipping. They should offer a pickup option.

"Incredible Find for Book Lovers on a Budget"

I was hesitant to purchase my books with an unknown company but the prices were unbelievably low compared to Amazon and Indigo. My experience exceeded all my expectations. My "discounted" books were in pristine condition, delivered to me in less than a week, packaged very securely and I collected some points. I will certainly use Book Outlet again.

"Funkade perfekt"

Funkade perfekt. Efter några dagar leverades boken av Early Bird vid dörren tidigt på morgonen på lilla Julafton. Stort tack!

"I was short shipped an item"

I was short shipped an item. When I contacted customer service they said I had been shipped the correct quantity. After sending them a picture of the order I received and a screenshot of my actual order did they acknowledge an error had been made. My item was still available online however they said they wouldn't send me my short shipped item since it was "peak season" and that I would need to re-buy the item on their website meaning I would have to pay for shipping just to receive the item that I had originally ordered. I find this contradicting as they are stating they won't send my item due to "peak season" but is also asking me to re-buy it and pay for shipping. Very poor customer service and contradicting information.

"Love this place!"

Great selection, amazing customer service and awesome prices. Will definitely continue buying from them.

"I will definitely use them again."

Very simple & usable site.
Found exactly the five books I was looking for - all brand new. So much better than used.
Amazing price.
Delivery within the week.
I will definitely use them again.
CANADIAN!