"Limited Functions with Octopus Intergation"

Initially I thought the Home Pro 3 would be a great product, with the latest upto date features as well as intergrating Octopus Intelligent features.
On actual use though the intergration with Octopus is very poor, and turns what is a smart charger into a dumb charger. This is because, once charging is complete,the power to the charger is shut off with no way of getting power to the car to complete any preconditioning of the car or battery without using the battery itself, therefore negating the fact of a full charge before you leave.
Precondtioning is a fundamental function of any EV, not just for defrosting the car, but protecting the battery.
I would suggest looking at Ohme which I understand has a preconditioning function, I wish I has stuck with my orginal choice of Ohme.
Just to add that Customer service was of very little help in looking into this issue.

"Brilliant product"

Brilliant product. Great app.
We had an issue with our internet and this caused an issue controlling the charger- Hypervolt gave me simple instructions on how to fix by WhatsApp at the weekend. Great service. Would buy again and would recommend

"Excellent service from start to finish"

Excellent service from start to finish. Quote, video survey, install, followup - Excellent coms throughout.

App is good! - Could use multi car tracking :) Feature request

Would definately recommend hypervolt

"Good service at reasonable price early…"

Good service at reasonable price early days but everything working ok
Service from hypervolt and their installers excellent

"Great product and amazing service."

Great product and amazing service.
Recently had Hypervolt Home 3 Pro EV Charger installed.
The process was straight forward - order, virtual survey, book install date, install and then post install followup. Couldn't have gone any smoother.
The product is just as I expected, great product, great quality and does exactly what I need it to do.
Interfaces seamlessly with Octopus Energy EV Tariff for reduced charging costs.
Couldn't ask for anything more.

"This is my second Hypervolt"

This is my second Hypervolt, any issues are resolved fast and the sales team (Stefano) have been very proactive in sorting my new 3 pro. Thanks

"Easy to use advice on whatsapp"

Easy to use advice on whatsapp

"Great product and customer service"

We have had a Hypervolt EV charger for nearly 2 years. Nice looking product and we like that we can see the status of the charger with the coloured lighting. Any queries we have had and our interaction we have had with the Hypervolt support team has been excellent.
Our recent change of energy supplier and intelligent tariff meant that our EV was not been fully charged. The Hypervolt team kept us fully informed of their investigations into the issue and progress to resolve. All working well now and special thanks to Daniel on his excellent customer service.

"A fantastic EV charger."

The unit is solid, practical and looks great. The setup process was straightforward. Where the EV unit is located the WiFi connection is weak and had problem with connecting to the app. This was resolved by connecting an ethernet cable to the EV charger. The app is easy to use. The Hypervolt recommended installers were professional and did a good job.

"Excellent product and customer service"

Excellent product and customer service. Their staff, Daniel is really helpful to resolve the problem and keep following my status!