"Great customer service "

Have had my Hypervolt charger for over 3 years with no problems. I received a new router last week so had to pair it up. Having done this and performing tests which showed it was connected charging still failed. I phoned Hypervolt on a Sunday morning but there appeared to be a long queue so I left it without leaving a message. I was amazed when, within 30 minutes I received a call from Hypervolt returning my number. The guy then proceeded to go through the process from his end, updated my firmware and the whole problem was solved. What great service, thank you Hypervolt.

"Great Technical Help."

Great Technical Help.
I contacted the Hypervolt team via their WhatsApp line to assist with reconnecting the charger after the installation of a new wifi router.
The issue was quickly resolved with clear instructions from the team. In addition they continued with the call until they were satisfied that the charger was up and running. Great service from their team.

"Car would not charge at home "

I called Hypervolt as my car would not at home despite many attempts.
The staff member I spoke to was absolutely fantastic as he really knew what he was talking about and could not have been more helpful.
Hypervolt ran remote tests, updated my charger and checked everything they could.
After all this it was actually my car which was faulty and not my charger.
I was also advised to check if my granny charger would work and another AC charger to make 100 percent sure, which I did. This indeed confirmed what the Hypervolt engineer had diagnosed.
The next day I received a follow up call to check my own test results and was told to let them know when my car was fixed so they could check my charger was working as normal. Two days later I received a follow up email to check how I was getting on.
All I can say is what exceptional service I received despite their product being fault free!
I cannot recommend this company enough and would certainly buy again.

"Great clear support"

Had my hypervolt for over 2 years and recently changed my broadband supplier. This ment that I lost connection to the Hypervolt. Contact support and Akbar replied at the first working day. Akbar help to reset and connect again to the device. He gave me clear information and this worked smoothly. Thank you

"Hypervolt have been great"

Hypervolt have been great, with advice and making sure the install went as it should. good follow calls and great to deal with

"Stefano was attentive "

Stefano was attentive chasing Bumblebee the installer on my behalf. There was a delay with the installation but they managed to bring it forward to avoid my holiday so I have no complaints. The install was relatively straightforward and good care was taken with the cable run.

"Excellent service as always"

Excellent service as always. Sorted my problem out with no hassle! 100% recommend

"App issues resolved quickly!"

App issues resolved quickly!

Had my Hypervolt Home 3 Pro EV charger installed in Dec 2024 - everything worked great with the actual charger however the usage and cost graphs were not showing. Contacted Hypervolt customer support - really excellent service received and they fixed the issue quickly. Was kept up to date on progress in resolving my technical issue. 10/10 service.

"Outstanding customer service"

From searching online, getting called and assisted with my choice, to speedy delivery and communication a week later to see if I had it fitted and was using my new charger. Couldn't have helped more!

Cannot recommend HyperVolt more!

"Quick response and quick resolution"

Quick response and quick resolution - great service!