"Prompt and responsive to issues"

I had an issue with Octopus integration and stats not showing in the Hypervolt App, I contacted support and received a prompt reply and quick, helpful responses to any follow up questions. I really appreciated the level of service shown.

"Very smooth process"

Very smooth process. Great communication and excellent job done by installer. Highly recommend

"Excellent product, excellent customer service."

Very easy booking and very good communication. The first installer they passed me on to I had a few problems with but Hypervolt, without question, changed me to an alternative installer who were brilliant! Thanks to Stefano for his excellent communication and help.

The only thing I would say - is please take that terrible AI generated image of the 'emergency workers' off the website. In all seriousness, I almost didn't buy from Hypervolt because of it, it sticks out and makes the website and company look a bit dodgy. When in reality they are superb.

"Hypervolt Pro 3 Charging Problem"

Bought a Hypervolt Pro 3 via Octopus. Had one problem with chargers interaction; it would keep charging when it should not be charging. Contacted Hypervolts customer help who raised a job number and the following day Ayan Mohamed from customer support contacted me.
Ayan's support was thorough and soon had my charger operating correctly by changing a setting remotely. Ayan's communication was understanding and customer focused throughout his customer support.

"I have had what seemed to be a fault…"

I have had what seemed to be a fault with my car charging because I was not sure the reason for this I contactedHyper Volt The service was excellent. The person took time to talk me through to help me and she even called me back to see if things were resolved. This is an excellent service. I don’t know if I am allowed to put in the personal’s name but HyperVolt know who this she is Her kindness and patience saw me through what I had considered to be a difficult time she is a credit to her employer. For this, I highly recommend Hyper Volt for their Customer Service to the end. The problem wasnot Hyper Volt‘s fault but with my power provider..

"Hypervolt customer service"

Had an issue with my Hypervolt Pro 3 charger where the Octopus had lost its integration however their app still showed it as being connected. Despite numerous calls and emails to Octopus nothing appeared to have been done. Two calls to Hypervolt and the team resolved the issue and responded to me letting me know the outcome. Akbar dealt with my issue and like all calls to Hypervolt listened to what the issue was then kept me informed. Hypervolt really do have excellent customer service unlike Octopus who have still not responded and failed to call back when they said they would.

"Installation team used Norvolt and all…"

Installation team used Norvolt and all went well as expected.

When the EV arrives hopefully the Hypervolt Pro 3 will just work

"Good product, knowledgeable staff."

Hypervolt we really helpful with the initial inquiry and dealt with it promptly. The recommended installer contacted us straight away and arranged a virtual appointment to discuss the installation. The installation was quick and a detailed run through of the operation was provided. The Hypervolt is really easy to use and integrated seamlessly with Octopus.

"Great service. Highly recommend "

Very pleased with both the pre install and install. In my case it was a very easy job, completed in 90 mins.

I was kept fully informed of what was planned and on the install date the service was completed to a very high standard.

High recommended.

"Hypervolt totally professional"

Hypervolt have been totally professional from start to finish. Very happy with the initial advice, product selection and ultimate installation - as planned and without a hitch. Hypervolt’s chosen installation partner EVC are also worthy of praise all round.