"Speedy delivery of boiler at time promised."

Would recommend to friends for overall service.

"Soft Close Toilet Seat"

Just bought an Ideal Standard Alto Soft Close Toilet Seat. Plumbtraders.co.uk were a good supplier. Kept me well informed as to when to expect delivery. Good Service

"Seamless sale."

I ordered a boiler and flue parts from them. Everything went without a hitch and they confirmed the delivery date very promptly; which can't be said for all online retailers. The local plumbers merchant they used for delivery was very friendly and even arrived a day early. All in all a good experience.

Plumbtraders were within a few percent of being cheapest and had extensive good reviews online.

"Could have been a little quicker"

Placed an order for a toilet seat and cover. Information on web page suggested that I should receive this within one week, which I thought was fair enough. Although the old seat was broken, it was usable (just!) and there was always toilet number two downstairs. Was a little annoyed that the second week was nearly over and no contact or seat had arrived. I sent off an email on the second weekend, expecting a response early on the Monday. In fact a response was sent on that Monday evening, simply informing that the item was expected to be delivered the following day - exactly two weeks after original order.
Three days after receiving the order, I am yet to receive an e-mail response to my original query. Yes, I know I have the order, but it would have been a courtesy to send some form of acknowledgement of the delay, perhaps even an apology. As a seller myself, that would have been the least I would do for my client.
My hope is that this is a one-off bad experience, fully aware that the experience of others may differ from my own, I'm sure I would be prepared to try Plumbtraders again.

"Wrong product delivered over a month ago still no news"

The wrong product arrived which I sent back. It appears they have the wrong product picture or code on their website. I've spent so much time on te phone with your very nice warehouse but still over a month later and nothing has been resolved. Would not shop here again.

"Friendly and Quick Service"

Delivered as promised on time, were not THE CHEAPEST for that model of boiler i bought but as of the reviews I decided to go for this company. Pretty pleased with the service I have got.

"Great company no problems at all"

Sorted me out just fine great service !!!!

"Excellent price of top quality Worcester Boiler"

I needed a replacement boiler quickly and I wanted the best price. Plumb Trader did exactly that. The email confirmation of my order gave me a local contact number for any queries I might have and I was told the delivery date within 24 hours (ordered on Fri, delivered on Tuesday) My plumber could not source the boiler any cheaper himself. Plumb Trader have a large range to chose from and package prices including any installation items you need e.g. Flues and timers etc. I am realy happy and would recommend to everyone. My plumber is going to use them as well!

"Most excellent service !"

From the word go they were brilliant. Got exactly what I asked for with speedy turnaround ... excellent price ... asked for am delivery and got it ... cannot fault any part of the service from the beginning to end.

"Good price, well informed staff, great service."

Spoke to Mel who advised me about two boilers as I wasn't certain which one to choose for the size of the property. He was really helpful and even when I asked for delivery on a certain day, it wasn't a problem.
The boiler arrived on the day requested and brought into the property carefully by a very cheery delivery man.
All in all a great service.
Many thanks.