"Great communication"

Great communication; in my first contact with this company I was given the option to say yes or no to further contact. I said yes and they’ve secured me a great deal on my broadband with minimal hassle to myself! Chris Wesson was helpful and personable

"Chris sorted out broadband for me in…"

Chris sorted out broadband for me in around 10 minutes. Just what I needed as there are enough other chores to do when moving

"Great, friendly service"

Great, friendly service from Robert Stevens who helped set up my broadband. Many thanks for your help :)

"Great Service"

Many thanks to Chris Wesson for his help and professionalism.
Regards
Nicola

"Great customer service"

Spoke to Chris Wesson who helped me with setting up the broadband before moving in. Really helpful guy with great phone manner.

"Easy peasy"

No complaints at all. Very helpful.

"Very friendly and straightforward"

Very friendly and straightforward. Good deal overall, well worth the time to speak to.

"File an SAR, see exactly what they're up to with YOUR very personal data."

This company appears to be in the business of sales and scamming £££ from prospective tenants using dubious tactics in their approach to referencing.

What people need to remember is that when a tenant approaches to rent a property they are not entering a credit agreement, they are not getting credit. In essence, because they pay in advance they give the Landlords a form of credit.

It is perfectly normal to reference a tenant, to ask for previous landlord details and evidence that you can pay the rent, ID verification, whether that be payslips/work/bank statements. It's normal, and usually straightforward,

This company DEMAND 6 months of your personal bank statements, 6 months of your payslips, permission to contact employers, national insurance numbers.

There is no need for all of this data, a simple ID check (passport/driving licence), a landlord reference and either the wage slips or the bank statements should suffice, and there's no need for 6 months of your personal data to be sent to a company that may well be selling it on to services such as 'call credit/broadband and insurance providers)

It's a terrible situation to find yourself, as a prospective tenant, held to ransom by this company with it's 'give us all of this info or you don't get a house' because there seems to be no quick way to challenge their process.

If I was you, reading this, I would submit a Subject Access Request (SAR) to this company to find out exactly what information they are holding about you and what they are up to with your data.

"Very helpful"

Very helpful

"A* service and customer care"

Very helpful and no messing about the service I received was exceptional