"Thanks to Chris for helping sorting out…"

Thanks to Chris for helping sorting out the board band for our new property

"Thanks Chris!"

Chris made setting up the TV and broadband at our new place very easy and explained everything very clearly. Got us a better deal than I had been able to find online!

"Spoke to Chris Weeson this morning who…"

Spoke to Chris Weeson this morning who was a great help. Set up my virgin Media and found me a better deal then I found myself. Would highly recommend these guys to anyone moving out. They take the stress away leaving you time to focus on the important things. Very easy and Chris was very professional. Thanks again
Ryan

"Very friendly and helpful!"

My housemate and I recently moved into a new apartment and Rent4sure were so helpful throughout. Robert helped us to set up our broadband and was so friendly on the phone. Everything was quick, easy and stress free! Thanks again!

"Satisfied"

Helpful, polite customer service and very quick and easy process. I have had no problems here :)

"Very helpful and professional"

A lovely lady called Laura rang me today as i'm due to move into an apartment next week and was so helpful putting a package together for me for my internet was very professional and very helpful would recommend them to my friends and family..Thank you Laura..

"UNPROFESSIONAL PROFITEERS IN MY VIEW"

i'm just waiting on them to do my check. The costs through letting agent is ridiculous to stat with. They phoned me today (foreign woman who couldn't speak in English very well) to try and sell me broadband!!!! Totally unprofessional and has NOTHING to do with the job their supposed to be doing!! I'm now worried that they will mess up my application, as they are obviously more concerned about making some extra money from selling broadband deals. We all know companies like Experian, who charge about 2 pounds for a credit check. its not rocket science. These people are not to be TRUSTED IN MY OPINION.

UPDATE: LETTING agent just called, they lied to him about why they called me!! Good news for us is application accepted, reference okd. However, i'm paying 6 months rent in advance, so i was obviously not scrutinized (no need is there?). 50 quid for no work, good earner for them I'd say. THEY LIED to the letting agent though, guess they knew he would be annoyed they were trying to sell me an internet package. Charlatans in my opinion.

"Abs terrible"

Abs terrible
Abs terrible. Very stressful and long process. Thought we finally got the checks out the way (even phoned rent4sure and they said was all good to go)... All completed and to phone the letting agent to find out when we can get the keys to move in only to be told by the letting agent that it had come back as failed from rent4sure. We Had to drop the house we was going for. Save yourself the hassle and Dont use.

"Wouldn’t allow for an error to be fixed"

Wouldn’t allow for an error to be rectified in my application forcing me to source a guarantor. Would not recommend at all.

edit: in reply to your response, the fact that it was an error in the form and simply a missed field, you could have easily have updated that in order to prevent the rigmarole that left me needing a guarantor unnecessarily seeing it was the only part of the application that had issue and both myself and the estate agents were aware of this. Had i not been in a position to get a guarantor, which im sure many people are, i would have lost the flat because of your companies unwillingness and incompetence.

Not only that but the fact that you asked for landlord details for referencing should have super-seeded this as it was obvious it was in error. You were just unwilling to change things and made my life a lot more awkward.

If the field is SO important that, some kind of UX and checking should be applied to clarify and prevent this...which there isn't. It is simply poor customer service and a complete lack of your interest in the customer, which is evident reading through the countless other negative reviews on this site.

"Awful"

Awful. Never known anything like it. Need so much evidence and just wastes your time, easier to get a mortgage! Doesn’t work if you are self employed either.