"Great support team, and servers"

I love so much their support team. They are so helpfull and professional.
The servers are great with good prices.

"Kiryl setup the additional requirements…"

Kiryl setup the additional requirements for us super fast. Awesome!

"Stay away"

Stay away, could not even access the server and they wanted the full monthly payment. They expect you to diagnose issue on server but how could you if can not even connect to it!!

Support was “looking into issue” when I got tired of unable to even log in for a day I requested to cancel as needed a reliable service which they are not.

If you ask for a refund they say all payments not refundable and or you agree to pay them “administrative” fee equal to the monthly payment not to refund you anything.
I should have read this reviews first before engaging this company.

REPLY To Servermania

I deal with servers everyday in my work, there is not such a complexity you want to make it look.

I have the email from your company stating they setup the firewall wrong so I could not connect. Stop being such a bad customer service and blame user for your company fault. State in an email was your issue but in public say we did nothing wrong is your knowledge!

Hope stealing $100 gets your company in profits before going broke for bad service.

"Good product and good service"

Good product and good service. Customer service was helpful and very responsive to all my queries.

"Kiryl my account manager was great the…"

Kiryl my account manager was great the whole way through onboarding to helping out with getting more servers setup to dates on stock availability even over weekends. The engineering team are efficient and the servers have been solid with no downtime to report. The level of detail in their web dashboard is more than I've seen across a range of other providers.

"Great customer support"

Great customer support

"Very good service overall including…"

Very good service overall including Hardware upgrades. For me the taylored approach offered by Servermania works very well.

"Used for a year building MVP"

We have been using ServerMania for over a year building out our MVP for an analytics product and been happy. We are having to move to AWS to be on the same platform as our third party database provider. Support has always been good and responsive and I can’t think of any downtime in the year we have used them.

"Smooth transition and quick support."

First time user and all is going well. Kiryl was especially considerate and attentive towards the account during the switch.

"good customer support"

I've been using ServerMania for a while now, and I'm really happy with their service. The servers perform well, and their customer support is always helpful and quick to respond. Highly recommend!